Access denied to mocl RRS feed

  • Question

  • Hi,

    My windows live id was correctly linked to my organization, but still when I try to access the mocl.one.microsoft.com/cwdl page to download courseware I receive this error:

    Access Denied
    The status of this subscription is inactive. You do not have permission to view this site. Should you contact Customer Service, please provide them with error code 5008 to identify this error.

    Is anyone able to help me out with this?


    Davy Neirynck

    Kind regards, Neirynck Davy - MCTS

    Tuesday, January 28, 2014 1:56 PM


  • Hi, Davy.

    You could contact them to get this fixed. Here is the contact information for the Microsoft training products for the  US:

    Official Microsoft training and certification products
    (available to MPN members, MPN members with the certification competency, IT Academy members and MCTs only)

    Telephone: (855) 507-6283
    Monday through Friday: 4:30 A.M. to 5:00 P.M. Pacific Time
    Email: nacourseware@arvato.com
    Response within two business days

    Otherwise, if you are in a different country, here is the page that I copied it from.

    Good luck!

    Best wishes, Davin Mickelson

    Tuesday, January 28, 2014 3:59 PM