Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
vista not validating RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

     

    Hi Hope someone can help, i recently installed Vista and it worked fine, now it has installed some updates and now everytime i switch the cpu on it says vista is not genuine, it does give me the option of going online to validate my copy, i do this and it confirms i am now using a valid copy of Vista the downloads further updates etc, i then shut down my cpu having done what i have wanted.

     

    This is when it starts to get annoying when i come to use my pc again and boot it up it can take anywhere upto 10 hours to configure the updates and then still says that it is not a genuine copy and asks me to validate it again.

     

    after waiting for the updates to be configured on start-up doing this again the cpu goes on it says my copy is not genuine and will not let me access the "control Panel" or Media player.

     

    PLEASE can someone tell me what i can do, or at least let me trade Vista for a copy of XP (any version)

     

    Thanks,

     

    Philip

    Thursday, January 10, 2008 1:40 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello all,

     

      My apologies for missing your reply post(s). If you are still experiencing Activation or Validation problems with your Vista, please create a new thread and post a Diagnostic Report and a description of the issue.

     

      To generate a Diagnostic Report, download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" , click the "Copy" button, then Paste the report into a response message in the new thread.

     

     


    Thank you,

    Darin Smith

    WGA Forum Manager

     

     

    Wednesday, June 25, 2008 9:13 PM

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote

    Hi Phil0209,

     

      In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2661044&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Thursday, January 10, 2008 10:32 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x0
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89578-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {048F4632-F1A2-42B8-A315-C8D7A7196717}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{048F4632-F1A2-42B8-A315-C8D7A7196717}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-539405180-305312344-3070030031</SID><SYSTEM><Manufacturer>EMACHINES</Manufacturer><Model>E4212</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>CF94510J.15A.0028.2006.1213.1629</Version><SMBIOSVersion major="2" minor="4"/><Date>20061213000000.000000+000</Date></BIOS><HWID>06333507018400EC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Saturday, January 12, 2008 5:55 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

     

    hi ,

    first sorry for my poor english.

     

    i have acer 5610 laptop and this computer have windows vista home premium.

     

    yesterday i format my computre and install windows vista cd (include laptop)

     

    then type product key behind my laptop.

     

    when i connect to internet and run activation windows it say : this product key is not valid.

    i type product key again and windows resay it not valid.

     

    my genune diagnostic program say ":

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-V4MCK-KD2K3-3XGVF
    Windows Product Key Hash: QfsW8cmYhy5GZWaX3LEj4c69ElM=
    Windows Product ID: 89578-OEM-7214957-26824
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {B22802DF-4256-439B-9B6B-D2F07A3449CE}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B22802DF-4256-439B-9B6B-D2F07A3449CE}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3XGVF</PKey><PID>89578-OEM-7214957-26824</PID><PIDType>8</PIDType><SID>S-1-5-21-424850271-4237964750-1676111932</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5610     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.23</Version><SMBIOSVersion major="2" minor="33"/><Date>20061209000000.000000+000</Date></BIOS><HWID>2D303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Iran Standard Time(GMT+03:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    what i worng?

     

     

    Saturday, January 12, 2008 6:37 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

     

    Hi,  The problem i have is not thi have to re-enter any information, it boots up saying its not a valid copy of Vista, then i click on the link to validate this online.

     

    After taking the link to the Validation tool it confirms to me that it is a valid copy and is now able to be used in full, but it doesn't seem to have validated it as it still says in the corner of my screen that "this is not a genuine copy" even tho it just confirmed that it is..

     

    Phil

    Sunday, January 13, 2008 10:41 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x0
    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-JQMWD-2QJRJ-RJ34F
    Windows Product Key Hash: R8gPTEFMoOygFewoq/uOoWMpz68=
    Windows Product ID: 89578-OEM-7332157-00237
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {48B9C35C-FC30-4B27-89FD-982E61D9C944}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 104 Unknown PID
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-152-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3_B4D0AA8B-818-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{48B9C35C-FC30-4B27-89FD-982E61D9C944}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RJ34F</PKey><PID>89578-OEM-7332157-00237</PID><PIDType>2</PIDType><SID>S-1-5-21-91908638-1706114817-786829097</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A215</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>1.00   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070827000000.000000+000</Date></BIOS><HWID>C4303507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>104</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Sunday, January 13, 2008 11:57 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello all,

     

      My apologies for missing your reply post(s). If you are still experiencing Activation or Validation problems with your Vista, please create a new thread and post a Diagnostic Report and a description of the issue.

     

      To generate a Diagnostic Report, download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" , click the "Copy" button, then Paste the report into a response message in the new thread.

     

     


    Thank you,

    Darin Smith

    WGA Forum Manager

     

     

    Wednesday, June 25, 2008 9:13 PM