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windows xp pro RRS feed

  • Question

  •  

    a friend of mine gave me a disk to install windows xp pro. when i went in to validate it said validation failed. i even put in the product key and it matched. what can i do..
    Tuesday, September 4, 2007 7:31 AM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Tuesday, September 4, 2007 1:29 PM
    Moderator
  • Debbie,

     

    Please post the diag results at your earliest convience. In turn we can analyze the results and provide you with fixes. Thank you,

     

     

    Stephen Holm, MS
    WGA Forum Manager

     

    Tuesday, September 4, 2007 6:15 PM
  • DebbieMcClain,

     

    You have just described a form of software piracy known as "casual copying."  http://www.microsoft.com/piracy/mpa.aspx

    Tuesday, September 4, 2007 9:11 PM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Tuesday, September 4, 2007 1:29 PM
    Moderator
  • Debbie,

     

    Please post the diag results at your earliest convience. In turn we can analyze the results and provide you with fixes. Thank you,

     

     

    Stephen Holm, MS
    WGA Forum Manager

     

    Tuesday, September 4, 2007 6:15 PM
  • DebbieMcClain,

     

    You have just described a form of software piracy known as "casual copying."  http://www.microsoft.com/piracy/mpa.aspx

    Tuesday, September 4, 2007 9:11 PM