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Ad Intelligence no longer working, but nothing was changed RRS feed

  • Question

  • I've been using Ad Intelligence for several months without any problems.  I didn't change any settings, uninstall, install, or do anything that would have affected it, but suddenly last week Ad Intelligence was no longer a tab in Excel, nor is it in the right-click menu options.  I've re-installed it since then and it still isn't showing up.  How can I get it back?

    Monday, April 7, 2008 10:14 PM

All replies

  • Probably you exit excel during the ksp execution. excel will disable our addin due to security reasons. 1. Enter Excel options (click on the big office button) 2. Select Add-Ins in left menu, then Manage Com Add-ins, (as following), then click on Go button 3. Please verify if adCenter Addin be checked. If not, check it, then click on ok. 4. Restart Excel see if it recovered. If Option A not works, then here is Option B 1. Enter Excel options (click on the big office button) 2. Select Add-Ins in left menu, then Manage Disabled Items, (as following), then click on Go button 3. If you found AdSage in this list, select it, and enable it, then click on close. 4. Restart Excel see if it recovered.
    Tuesday, April 8, 2008 1:10 AM
  • Option B fixed the problem.  Thanks for your help!
    Tuesday, April 8, 2008 1:53 PM