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Regain access to second TechNet profile RRS feed

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    I have a second TechNet profile that I'd like to regain access to. As I understand it, one TechNet profile can only be connected to one Microsoft account. As this TechNet profile is connected to the only Microsoft account that I thought I had, I have no idea what the second TechNet profile is connected to. Is there any way to find that out?

    If I should use another support avenue, please let me know.

    Saturday, July 25, 2020 7:15 PM

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    For security they couldn't do that. You'll need to know at least something about the account to recover it. Some options here to recover your lost or forgotten microsoft account.  

    https://support.microsoft.com/en-us/help/13811/microsoft-account-how-to-find

    https://support.microsoft.com/en-us/help/17875/microsoft-account-reset-or-recover-password

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Saturday, July 25, 2020 7:32 PM
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    Thanks for your quick response.

    Forgive me, a few questions to make sure I understand it correctly:

    Is it certain that my second TechNet profile was created via a Microsoft account? It couldn't have been created any other way? (FYI: the second profile is from 2011.)

    Is it certain that my second TechNet profile was created via a different Microsoft account than the one I'm using now? It couldn't have been created via, say, an alias of the same Microsoft account?

    Is it certain that a Microsoft account expires after at most 2 years of inactivity? Does 'expire' mean that the account is deleted and will not show up in the 'username recovery' results?

    Thanks in advance.

    Sunday, July 26, 2020 10:49 AM
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    Yes, it would have been another microsoft account. There's a one-to-one relationship between a microsoft account and an MSDN/TechNet profile. As to account policy some info here.

    https://support.microsoft.com/en-us/help/4511051/microsoft-account-activity-policy

    Try using the Open Get Help app here, and you'll eventually get to chat with microsoft account support.
    https://support.microsoft.com/en-us/contactus/

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Sunday, July 26, 2020 12:18 PM
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    Thank you. When I try to "Talk to an Agent", I have to select one of the products. Which one should I select?
    Sunday, July 26, 2020 1:06 PM
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    Sounds like you went another route? Try using the Open Get Help app and something like "microsoft account help"

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Sunday, July 26, 2020 1:48 PM
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    Hmm... I don't see any "Open Get Help app" link on the page you provided.
    Sunday, July 26, 2020 1:54 PM
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    Try here.

    https://support.microsoft.com/en-us/contact/virtual-agent/?flowId=smc-contactus&partnerId=smc&referrer=social.msdn.microsoft.com

     or also work through this one.

    https://support.microsoft.com/en-us/help/17875/microsoft-account-reset-or-recover-password

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Sunday, July 26, 2020 1:57 PM
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    Ah yes, the Get Help app is the chat. But again, when I want to talk to an actual person I must select the product first. Try it for yourself when you type "Talk to an Agent" in the chat.
    Sunday, July 26, 2020 2:14 PM
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    Microsoft account support is outside the purview of forums here. You can also try working through this one.

    https://support.microsoft.com/en-us/help/17875/microsoft-account-reset-or-recover-password

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Sunday, July 26, 2020 2:21 PM
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    Alright, I just had a long chat with Microsoft.

    They seem to say that when the connected Microsoft account has long been inactive and is deleted, the TechNet profile is deleted as well. Can you confirm that?

    Sunday, July 26, 2020 4:25 PM
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    The profile may still be there but just orphaned. You can search for it here.

    https://social.msdn.microsoft.com/Forums/en-US/browseusers

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.



    Sunday, July 26, 2020 4:27 PM
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    You have to sign out from one of your  accounts , to be signed in one  profile.

    hassansayedissa

    Sunday, July 26, 2020 6:42 PM
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    Yeah, I suspect it's orphaned, sadly.
    Tuesday, July 28, 2020 10:03 PM
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    Probable is true. Also note the MSDN/TechNet forums will close soon.

    https://docs.microsoft.com/en-us/teamblog/msdn-technet-migration

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, July 28, 2020 10:34 PM