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live one care id RRS feed

  • Question

  • I can't find my id? it wasn't in the one care help under, about onecare.

     

    Sunday, March 30, 2008 4:52 PM

Answers

  • Look again. It should be there.

     

    Sunday, March 30, 2008 5:18 PM
    Moderator

All replies

  • Look again. It should be there.

     

    Sunday, March 30, 2008 5:18 PM
    Moderator
  • I agree with Jim that it *should* appear as the Subscription ID under Help/About in OneCare, but there are some cases where it does not. If yours is one of those cases, the following will help:

     

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID for your subscription.

     

    -steve
    Monday, March 31, 2008 1:24 PM
    Moderator