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Windows Not Genuine......Activate Windows.... Help Please.

Question
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Hi,
I purchased my PC from PC World 2 years ago so I know the Windows Vista on it is genuine. A couple of months ago I got a black screen with "Windows not genuine" in the right hand corner. Everything was running fine so I ignored it as I know nothing about computers.
Yesterday I was notified of Updates so I updated & now my system is asking me to validate windows. However when I go to the validation screen it won't load properly & redirects to the bling search engine page.
I changed my case last year so I no longer have the sticker that has my key on it, (although to be honest I don't remember it being ther anyway). So even if I get past the validation I don't have a key.
I have run the diagnostic test & got this:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-BBQ9K-WXRDK-33DW7
Windows Product Key Hash: KqJ570YUekpyJGvFHINGvHndIJA=
Windows Product ID: 89578-OEM-7218897-14205
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {AE5ECD1C-55C5-4150-9886-53680E3EEBA0}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AE5ECD1C-55C5-4150-9886-53680E3EEBA0}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-33DW7</PKey><PID>89578-OEM-7218897-14205</PID><PIDType>8</PIDType><SID>S-1-5-21-3236922277-1347309938-228923980</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0512 </Version><SMBIOSVersion major="2" minor="4"/><Date>20081028000000.000000+000</Date></BIOS><HWID>29313507018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>5074AC306F4370A</Val><Hash>qcqyaFUe5R0Otb3A94LR6AnWbXc=</Hash><Pid>81602-901-7931276-68747</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_COA_SLP channel
Activation ID: a4eec485-e375-48b4-8f51-80d13a4086b6
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00144-188-914205-02-2057-6000.0000-2642010
Installation ID: 096864364202661315490665933566018725647861233362673243
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 33DW7
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: QAAAAAIABAABAAIAAQADAAAABAABAAEAeqh6WF5QMI3a+lqrvsEAoiYamgDGf/L0XvEOrzl6HJRoJqxW4NPsOw==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 102808 APIC1201
FACP 102808 FACP1201
HPET 102808 OEMHPET
MCFG 102808 OEMMCFG
WDRT 102808 OEMWDRT
OEMB 102808 OEMB1201Please can anyone help me as I really cannot afford to put my computer into the repair shop & it's only a matter of time (I presume) where my screen goes blank as I can't validate Windows.
Thank you in advance for any help.
Monday, January 17, 2011 8:57 AM
Answers
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Hello mamaden,
The only issue I see is that Windows is currently not activated. To activate, you will need to use the By Phone method. To do that, click the Start button, type: slui 4 hit enter and follow the prompts.
If that doesn't work for some reason, please try the below steps to reset Vista's Licensing store
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate (By Phone).Thank you,
Darin MS- Proposed as answer by Darin Smith MS Tuesday, January 18, 2011 12:28 AM
- Marked as answer by Darin Smith MS Friday, January 21, 2011 10:12 PM
Tuesday, January 18, 2011 12:28 AM
All replies
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Hello mamaden,
The only issue I see is that Windows is currently not activated. To activate, you will need to use the By Phone method. To do that, click the Start button, type: slui 4 hit enter and follow the prompts.
If that doesn't work for some reason, please try the below steps to reset Vista's Licensing store
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.
12) You may be required to enter the Product Key and/or Activate (By Phone).Thank you,
Darin MS- Proposed as answer by Darin Smith MS Tuesday, January 18, 2011 12:28 AM
- Marked as answer by Darin Smith MS Friday, January 21, 2011 10:12 PM
Tuesday, January 18, 2011 12:28 AM -
Hi,
Many thanks for your reply. I am at work at the moment but will try this when I get home.
The only problem I have is I no longer have my product key as explained above so what do I do if I am asked for it?
Thanks & kind regards
mamaden
Tuesday, January 18, 2011 4:39 PM -
i am having same problem. have e-machine and the warranty has expired so they wont help with it through the by phone method. not had this problem ever before untill i installed windows security essentials but could be coincident to warranty running outWednesday, January 19, 2011 8:52 PM
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"rsfields2009" wrote in message news:35339e3d-f360-42fb-b02d-c94602b305c1...i am having same problem. have e-machine and the warranty has expired so they wont help with it through the by phone method. not had this problem ever before untill i installed windows security essentials but could be coincident to warranty running out
Please repost your own problem - with details and an MGADiag report - to your OWN NEW thread - this avoids confusion.To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWednesday, January 19, 2011 9:23 PMModerator