Hi,
One of our users no longer has the Dynamics CRM 2011 option available in their navigation pane within Outlook. Steps we have tried...
Re-enabling the add-in several times
Editing regedit to rebuild the navigation pane in Outlook
Removing and re-adding the organisation
Uninstalling and re-installing Dynamics
Removing all add-ins and only having Dynamics enabled
Ensuring Dynamics is checked in navigation pane options
Updated to the latest rollup
We have got no where and wondered if someone has had this issue before? Dynamics is functional within Outlook, however they do not have the option to select Dynamics from the navigation pane and it is a frustration for the end user. I am worried this may
happen on other users machines.