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DownLoad Center code: 0x80072ee7 RRS feed

  • Question

  • Dear Phil or Carey,

    I have a home built computer with Windows-XP Home SP-2, and MS Office 2000 Premium with all updates.

    It validates just fine, and I have never had any problem with it.

    I ran the MGA Diagnostic Report program to see what is being reviewed, and found in the

    WGA Data section the 8th line reads:

    Download Center code: Failed to get code. Error: 0x80072ee7.

    I have seen the same notation in multiple other MGA reports on the discussion board, and would like to know what it means, and if anything should be done to permit Win-XP to get whatever code it is looking for.

    Also, is there some place the error codes are listed, that users could check to see what their specific error codes mean, and also what the Office codes mean in OGA Data section, ie: 100, 109 etc.

    Thanks for your help

     

    Monday, July 3, 2006 8:10 PM

Answers

  • The download center code is a time-sensitive hash that is used to track down issues, should one occur. If you head to the MS download center you can validate there and recieve a new updated download center code. Its only for troubleshooting.

     

    We cannot provide the details for the OGA Data section.

     

    -phil liu

    Wednesday, July 5, 2006 7:15 PM

All replies

  • This was posted 2 days ago with no response from Phil or Carey, so am refreshing the questions for them - after the 4th holiday.

    I have a home built computer with Windows-XP Home SP-2, and MS Office 2000 Premium with all updates.

    It validates just fine, and I have never had any problem with it.

    I ran the MGA Diagnostic Report program to see what is being reviewed, and found in the

    WGA Data section the 8th line reads:

    Download Center code: Failed to get code. Error: 0x80072ee7.

    I have seen the same notation in multiple other MGA reports on the discussion board, and would like to know what it means, and if anything should be done to permit Win-XP to get whatever code it is looking for.

    Also, is there some place the error codes are listed, that users could check to see what their specific error codes mean, and also what the Office codes mean in OGA Data section, ie: 100, 109 etc.

    Thanks for your help

     

    Wednesday, July 5, 2006 12:49 PM
  • John Van Kirk,

    Could I have you post the entire contents of the WGADiag tool?


    Thanks,

     

    Wednesday, July 5, 2006 1:47 PM
  • Hi Derek,

    I used the MGA diagnositc tool. Is this the same tool as the WGA tool you refer to?

    Also please let us know if there is a URL that lists the error codes found in running the MGA diag tool, as well as the Office codes we see listed you all refer to, to become better educated about what you all discuss and to understand what happened when things do go wrong.

    Here is the full MGA diag too report.

    Microsoft Genuine Advantage Diagnostic Report (1.5.0540.0):

     

    WGA Data-->

    Genuine Validation Status: Genuine

    Windows Product Key: *****-*****-*****-*****-*****

    Windows Product Key Hash: sYau2nRhRZtJZ1xqtXWmSDNEeQQ=

    Windows Product ID: 55285-011-1094052-21576

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 5.1.2600.2.00010300.2.0.hom

    Download Center code: Failed to get code. Error:0x80072ee7

    ID: 5b05519c-90e3-4251-85c9-2a591d52e2c7

    Is Admin: Yes

    AutoDial: Yes

    Registry: 0x0

    WGA Version: Registered, 1.5.540.0

    Signature Type: Microsoft

    Validation Diagnostic:

     

    System Scan Data-->

    Scan: Complete

    Cryptography: Complete

     

    Notifications Data-->

    Cached Result: 0

    Cache refresh Interval: 2896 seconds

    Extended notification delay(non-genuine): 14

    Extended notification delay(un-activated): 31

    All disabled: 0

    Reminder reduced: 0

    File Exists: Yes

    Version: 1.5.540.0

    Signatue Type: Microsoft

     

    OGA Data-->

    Office Status: 109

    Office Diagnostics: 7E90FEE8-165-80004005_B4D0AA8B-511-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Prompt

    Allow scripting of Internet Explorer Web browser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData>

    <UGUID>5b05519c-90e3-4251-85c9-2a591d52e2c7</UGUID>

    <Version>1.5.0540.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS>

    <PKey>*****-*****-*****-*****-HQTVF</PKey>

    <PID>55285-011-1094052-21576</PID><PIDType>5</PIDType>

     <SID>S-1-5-21-527237240-1580436667-725345543</SID>

    <SYSTEM> <Manufacturer>INTEL_ </Manufacturer><Model>D865PERL</Model></SYSTEM>

    <BIOS><Manufacturer>Intel Corp. </Manufacturer><Version>RL86510A.86A.0089.P21.0502132202</Version><SMBIOSVersion major="2" minor="3"/><Date>20050213000000.000000+000</Date></BIOS>

    <HWID>A30130D70184607C</HWID>

    <UserLCID>0409</UserLCID>

    <SystemLCID>0409</SystemLCID>

    <TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone>

    </MachineData>

                      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    • Proposed as answer by maroun kassas Monday, December 26, 2011 11:01 PM
    Wednesday, July 5, 2006 2:08 PM
  • The download center code is a time-sensitive hash that is used to track down issues, should one occur. If you head to the MS download center you can validate there and recieve a new updated download center code. Its only for troubleshooting.

     

    We cannot provide the details for the OGA Data section.

     

    -phil liu

    Wednesday, July 5, 2006 7:15 PM
  • Fundementally your problem is thus. You have re-installed windows XP after having installed windows genuin advantage validation tool onto your internet explorer. What is occurring is the program is finding a residual of your old internet explorers addons and then crashing because it cannot obtain the information needed since it cannot tell if you are genuin or not. When you re-install the Windows Genuin Advantage Tool back onto your internet explorer you will be able to download the programs you need from Microsoft again. Don't use the checker program because it will continually just crash.
    Saturday, October 7, 2006 6:24 PM