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Validation key fails with Opera and with FireFox RRS feed

  • Question

  • Office Outlook 2007 receives a validation inquiry. This happened after using sync with Firefox.  My preference is to use Opera

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Genuine

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-XY9X3-JDXYP-6CJ97

    Windows Product Key Hash: xFQJU8srKsovk6p1Lk1yW93in4E=

    Windows Product ID: 89578-OEM-7332157-00211

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.0.6001.2.00010300.1.0.003

    ID: {563630EA-68D3-4DC7-9D8F-7DDE77600DBE}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows Vista (TM) Home Premium

    Architecture: 0x00000000

    Build lab: 6001.vistasp1_gdr.100608-0458

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: 6.0.6002.16398

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    Microsoft Office Outlook 2007 - 100 Genuine

    Microsoft Office Home and Student 2007 - 101 Not Activated

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Si\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{563630EA-68D3-4DC7-9D8F-7DDE77600DBE}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6CJ97</PKey><PID>89578-OEM-7332157-00211</PID><PIDType>2</PIDType><SID>S-1-5-21-607588455-393958402-4048771048</SID><SYSTEM><Manufacturer>ACER</Manufacturer><Model>Aspire M1640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-A3</Version><SMBIOSVersion major="2" minor="5"/><Date>20080129000000.000000+000</Date></BIOS><HWID>66303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>6F0A96C6F1C8D86</Val><Hash>3zZoBzukU3GbJGRpzYLxQXUmjZE=</Hash><Pid>89388-707-7013575-65740</Pid><PidType>14</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>973821B97EA9714</Val><Hash>gGkKvI+p4NtE52ppXN+kB/+Lr5E=</Hash><Pid>81610-906-4998784-62542</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>980F1777C320740</Val><Hash>ZZMk3K425g1OQYBUG/EeqSxc6J4=</Hash><Pid>81602-928-2969261-68160</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.0.6001.18000

    Name: Windows(TM) Vista, HomePremium edition

    Description: Windows Operating System - Vista, OEM_SLP channel

    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 89578-00146-321-500211-02-1033-6001.0000-2192008

    Installation ID: 249614337874354634589414639926633275836973809003801163

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475

    Partial Product Key: 6CJ97

    License Status: Licensed

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    HWID Hash Current: NgAAAAEAAgABAAIAAwABAAAAAgABAAEAeqiovTAzOhPsxTjpwAPOcJK8FrDy9HDKSq+sViqF

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20000

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 012908 APIC1443

      FACP 012908 FACP1443

      HPET 012908 OEMHPET0

      MCFG 012908 OEMMCFG 

      WDRT 012908 NV-WDRT 

      SLIC ACRSYS ACRPRDCT

      OEMB 012908 OEMB1443

      NVHD 012908 NVHDCP 

      SSDT DpgPmm CpuPm

     

     

    • Moved by Darin Smith MS Friday, August 20, 2010 9:42 PM Office issue moved to Office forum (From:Windows Vista Validation Issues (Windows Vista))
    Thursday, August 19, 2010 10:32 PM

Answers

  • Mods:  Please move to Office section of the forum

    Hello SML1936,

    Here is a snippet of your mgadiag reportL

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    Microsoft Office Outlook 2007 - 100 Genuine

    Microsoft Office Home and Student 2007 - 101 Not Activated

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    At the moment your Acer Aspire computer has three installations of Office-family programs installed.

    1.  You have a nongenuine Volume Licensing installation of Office Enterprise 2007.

    2.  You have a genuine stand-alone retail license installation of Outlook 2007.

    3.  You have a not-yet-activated retail license installation of Office Home and Student 2007.

     

    The nongenuine installation of Office Enterprise 2007 is the installation that is causing your Validation issue.

    If you follow these instructions, your nongenuine Validation situation should be resolved:

    1.  First, as a precaution, backup your documents and Outlook .pst file.

    2.  Next, uninstall Office Enterprise 2007 from the Programs applet of Control Panel.  Restart the computer twice.

    3.  Open up Word 2007 from the Office Home and Student 2007 folder of the Start>All Programs menu.  This should automatically cause the Office Activation Wizard to begin.  Enter the Office H&S 2007 product key and activate Office H&S 2007 online normally.  Once activation has completed, restart the computer.

    4.  Keeping all Office programs closed for the moment, visit www.microsoft.com/genuine and click on the Validate Office button.  Office should validate normally.  Restart once more.

    5.  After restart, open up several Office programs including Outlook, to make sure the Nongenuine Notification is no longer being displayed.

    6.  Depending upon which Outlook installation (the standalone one or the one that came with the nongenuine Office Enterpise) was being used for your email, you may have to point Outlook to the location of your .pst file.

    Post back to let us know how you do :-)


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    Thursday, August 19, 2010 11:23 PM