Yet another windows 7 validation problem

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  "Patu68" wrote in message news:78bc08be-a9a8-44e6-a0e7-69e4e063e82b...

  This is a retail version of Windows Home Premium which came with my new laptop. It has been running fine since begining about four months. Now it has been complaining about qenuity of windows 7 about two weeks.

   

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

   

  Validation Code: 0x8004FE22

  Cached Online Validation Code: N/A, hr = 0xc004f012

  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7

  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=

  Windows Product ID: 00359-OEM-8992687-00006

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.1.7600.2.00010300.0.0.003

   

  Other data-->

  SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 1830T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20100928000000.000000+000</Date></BIOS

   

  Licensing Data-->

  Software licensing service version: 6.1.7600.16385

   

  Name: Windows(R) 7, HomePremium edition

  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

  Partial Product Key: 7QJB7

  License Status: Licensed

  Remaining Windows rearm count: 1

  Trusted time: 10.10.2011 10:48:23

   

  Windows Activation Technologies-->

  HrOffline: 0x8004FE22

  HrOnline: N/A

  HealthStatus: 0x0000000000000800

  Event Time Stamp: 10:5:2011 17:07

  ActiveX: Registered, Version: 7.1.7600.16395

  Admin Service: Registered, Version: 7.1.7600.16395

  HealthStatus Bitmask Output:

  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

   

   

   

   

  It’s actually an OEM copy of Windows – w ich is normal.

  Your problem is the Tampered File seen above.

  I’d normally recommend trying a System Restore first for this problem – but you say this is a relatively new machine and you’ve had the problem for two weeks or so already. This is likely to mean that a lot of installs have gone in the past three weeks (about the time you’d need to restore back to).

  If the machine was already fairly stable three weeks ago, try a system Restore back to that time – it’s certainly the simplest solution if it works.

   

  If you can’t do a System restore that far back or it doesn’t work, then try a general fault-finding solution.

  Click on the Start button
  type in the Search box
  CMD.EXE
  right-click on the only file that is found
  Select Run as Administrator
  - the Elevated Command Prompt window should pop up
  At the Command prompt, type
  CHKDSK C: /R
  and hit the Enter key
  You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!
  
  After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC
  
  SFC -System File Checker - Instructions
  Click on the Start button
  type in the Search box
  CMD.EXE
  right-click on the only file that is found
  Select Run as Administrator
  - the Elevated Command Prompt window should pop up
  At the Command prompt, type
  
  SFC /SCANNOW
  
  and hit the Enter key
  Wait for the scan to finish - make a note of any error messages - and then reboot.
  
  run another MGADiag report, and post the results.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Proposed as answer by Darin Smith MS Tuesday, October 11, 2011 9:29 PM

  Monday, October 10, 2011 8:30 AM

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  I tried both actions.

  Rolled back for 1 month cause that was about the max I could roll back.

  Also did chkdsk and sfc. No reports of anything being wrong.

   

  The result... no change... still have tampered file and still get that nice window telling me that my version of windows 7 is not genuine.

  Wednesday, October 12, 2011 6:29 AM
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  "Patu68" wrote in message news:b9d30c3b-b333-4ebb-9d9b-505898f41396...

  I tried both actions.

  Rolled back for 1 month cause that was about the max I could roll back.

  Also did chkdsk and sfc. No reports of anything being wrong.

   

  The result... no change... still have tampered file and still get that nice window telling me that my version of windows 7 is not genuine.

  Please post another MGADiag report - things may have changed

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  Wednesday, October 12, 2011 9:25 AM

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  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

   

  Validation Code: 0x8004FE22

  Cached Online Validation Code: N/A, hr = 0xc004f012

  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7

  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=

  Windows Product ID: 00359-OEM-8992687-00006

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.1.7600.2.00010300.0.0.003

  ID: {78C1DE5D-B7BC-4737-9045-6C9B19AF83AA}(3)

  Is Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/A, hr = 0x80070002

  Signed By: N/A, hr = 0x80070002

  Product Name: Windows 7 Home Premium

  Architecture: 0x00000009

  Build lab: 7600.win7_gdr.110622-1503

  TTS Error:

  Validation Diagnostic:

  Resolution Status: N/A

   

  Vista WgaER Data-->

  ThreatID(s): N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

   

  Windows XP Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  File Exists: No

  Version: N/A, hr = 0x80070002

  WgaTray.exe Signed By: N/A, hr = 0x80070002

  WgaLogon.dll Signed By: N/A, hr = 0x80070002

   

  OGA Notifications Data-->

  Cached Result: N/A, hr = 0x80070002

  Version: N/A, hr = 0x80070002

  OGAExec.exe Signed By: N/A, hr = 0x80070002

  OGAAddin.dll Signed By: N/A, hr = 0x80070002

   

  OGA Data-->

  Office Status: 100 Genuine

  Microsoft Office Professional Edition 2003 - 100 Genuine

  OGA Version: N/A, 0x80070002

  Signed By: N/A, hr = 0x80070002

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

   

  Browser Data-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

  Download signed ActiveX controls: Prompt

  Download unsigned ActiveX controls: Disabled

  Run ActiveX controls and plug-ins: Allowed

  Initialize and script ActiveX controls not marked as safe: Disabled

  Allow scripting of Internet Explorer Webbrowser control: Disabled

  Active scripting: Allowed

  Script ActiveX controls marked as safe for scripting: Allowed

   

  File Scan Data-->

   

  Other data-->

  Office Details: <GenuineResults><MachineData><UGUID>{78C1DE5D-B7BC-4737-9045-6C9B19AF83AA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-149582386-3129452316-4179324128</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 1830T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20100928000000.000000+000</Date></BIOS><HWID>13BB3607018400FC</HWID><UserLCID>040B</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>888C4F973A72500</Val><Hash>m8PdU3SiDSOegBWIjHRvAA+yFpc=</Hash><Pid>73931-640-6815825-57388</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

   

  Spsys.log Content: 0x80070002

   

  Licensing Data-->

  Software licensing service version: 6.1.7600.16385

   

  Name: Windows(R) 7, HomePremium edition

  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

  Extended PID: 00359-00178-926-800006-02-1033-7600.0000-2502010

  Installation ID: 012041748670214413467681201831204696422441963415246371

  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

  Partial Product Key: 7QJB7

  License Status: Licensed

  Remaining Windows rearm count: 1

  Trusted time: 12.10.2011 15:12:19

   

  Windows Activation Technologies-->

  HrOffline: 0x8004FE22

  HrOnline: N/A

  HealthStatus: 0x0000000000000800

  Event Time Stamp: 10:11:2011 12:25

  ActiveX: Registered, Version: 7.1.7600.16395

  Admin Service: Registered, Version: 7.1.7600.16395

  HealthStatus Bitmask Output:

  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

   

   

  HWID Data-->

  HWID Hash Current: LgAAAAEAAQABAAEAAQABAAAAAgABAAEAeqikFG9Y1gLqkkp/je9qYwgytvJcXQ==

   

  OEM Activation 1.0 Data-->

  N/A

   

  OEM Activation 2.0 Data-->

  BIOS valid for OA 2.0: yes

  Windows marker version: 0x20001

  OEMID and OEMTableID Consistent: yes

  BIOS Information:

    ACPI Table Name            OEMID Value                    OEMTableID Value

    APIC                                                      ACRSYS                            ACRPRDCT

    FACP                                                     ACRSYS                            ACRPRDCT

    HPET                                                     ACRSYS                            ACRPRDCT

    BOOT                                                    ACRSYS                            ACRPRDCT

    MCFG                                                    ACRSYS                            ACRPRDCT

    WDAT                                                   ACRSYS                            ACRPRDCT

    ASF!                                                       ACRSYS                            ACRPRDCT

    SLIC                                                      ACRSYS                            ACRPRDCT

    ASPT                                                      ACRSYS                            ACRPRDCT

    SSDT                                                      PmRef                                CpuPm

   

   

  Wednesday, October 12, 2011 12:13 PM
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  "Patu68" wrote in message news:34dfd236-1379-4e18-9e92-deb892fb983d...

  Diagnostic Report (1.9.0027.0):

  -----------------------------------------

  Windows Validation Data-->

   

  Validation Code: 0x8004FE22

  Cached Online Validation Code: N/A, hr = 0xc004f012

  Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7

  Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=

  Windows Product ID: 00359-OEM-8992687-00006

  Windows Product ID Type: 2

  Windows License Type: OEM SLP

  Windows OS version: 6.1.7600.2.00010300.0.0.003

   

  Other data-->

  SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 1830T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.20</Version><SMBIOSVersion major="2" minor="6"/><Date>20100928000000.000000+000</Date></BIOS

   

   

  Licensing Data-->

  Software licensing service version: 6.1.7600.16385

   

  Name: Windows(R) 7, HomePremium edition

  Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

  Partial Product Key: 7QJB7

  License Status: Licensed

  Remaining Windows rearm count: 1

  Trusted time: 12.10.2011 15:12:19

   

  Windows Activation Technologies-->

  HrOffline: 0x8004FE22

  HrOnline: N/A

  HealthStatus: 0x0000000000000800

  Event Time Stamp: 10:11:2011 12:25

  ActiveX: Registered, Version: 7.1.7600.16395

  Admin Service: Registered, Version: 7.1.7600.16395

  HealthStatus Bitmask Output:

  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration 

   

  OEM Activation 2.0 Data-->

  BIOS valid for OA 2.0: yes

  Windows marker version: 0x20001

  OEMID and OEMTableID Consistent: yes

   

   

  No change, I’m afraid.

  The only times we’ve seen this in the recent past, the solution has been a reinstall – using the Recovery disks from the manufacturer.

  It would almost certainly be the quickest solution, so long as the installation you have isn’t very complex.

  Otherwise, I suggest that you contact WGA support for assistance.

  WGA Support can be found here-

  North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4
  
  Outside North America:
  http://support.microsoft.com/contactus/?ws=support#tab0
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

  • Marked as answer by Darin Smith MS Wednesday, October 12, 2011 10:17 PM

  Wednesday, October 12, 2011 12:27 PM

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  Ok. Thank you for everything.

  Wednesday, October 12, 2011 1:09 PM