Cannot connect Outlook client for CRM 2011 with IFD RRS feed

  • Question

  • Hey folks, I am getting following error, when I am configuring outlook client for on-premise CRM 2011.

    Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help.

    I have entered in the config wizzard https://dev.company.com, which resolves correctly to an IP address of our firewall with appropriate publishing rules. IFD configuration is complete and from a webbrowser I can authenticate without any problems. I have also installed CRM client rollup 5.

    I have changed the registry key for HomeRealmUrl, and I can browse to such address without any problems and I can see the XML. No certificate errors there. My outlook is x64.

    Do you have any idea what might be wrong?

    Marek Chmel, WBI Systems (MCTS, MCITP, MCT, CCNA)
    Friday, January 6, 2012 4:53 PM

All replies

  • Hi Marek,

    Do you have an enterprise role deployment?

    the iFD server runs the asynch service?

    If doesn't run the asynch service, the firewall must have a port open to an internal asynch server.


    Visit my blog for CRM material, improving performance, kerberos, IFD, development tips, etc. :) http://quantusdynamics.blogspot.com
    Saturday, January 7, 2012 10:50 PM
  • Hi,

    async service is running and FW settings are OK. We are running Enterprise deployment.

    Marek Chmel, WBI Systems (MCTS, MCITP, MCT, CCNA)
    Sunday, January 8, 2012 9:52 AM