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Default call destination for OC public Beta (Repost) RRS feed

  • Question

  • (Reposting this in this forum to see if this behaviour can be changed in OC client)

    Hello,
    We recently migrated our OCS Beta 3 testing environment to OCS public Beta. We are testing Remote Call Control with our ToIP products. The first problem we have found is that the default behaviour in OC Public Beta is that clicking on the phone icon of a contact calls the destination contact computer, instead of the destinations PBX phone (as was the behaviour of Beta 3)

    Anyone knows how to configure the default destination device for a contact in OCS/OC public Beta?

    Any ideas of registry keys to start looking?

    Thanks in advance,
    Cristian Alonso
    Monday, April 23, 2007 7:26 AM

Answers

  •  

    Hi Cristian Alonso,

    I am just trying to understand your situation. Are you saying that when you installed Beta 3, the default behavior was that the user's pbx phone was called when someone called another user from inside MOC 2007? And now when a user calls someone in MOC it dials the other user's MOC client?

    Have you looked at the communicator.adm administrative template that came with the public documentation? Or the Excel spreadsheet that comes with the public beta documentation? Does the TelephonyMode setting listed in the spreadsheet sound like it would fix your issue? It looks like the default value for public beta is computer to computer only. Try changing the value to 2 or 3 and let us know back here.

    Thursday, April 26, 2007 11:07 PM
  • If you are interested in this issue, please follow the evolution in this thread.
    http://forums.microsoft.com/Ocs2007publicbeta/ShowPost.aspx?PostID=1498233&SiteID=57


    Friday, April 27, 2007 8:21 AM

All replies

  •  Cristian Alonso wrote:
    (Reposting this in this forum to see if this behaviour can be changed in OC client)

    Hello,
    We recently migrated our OCS Beta 3 testing environment to OCS public Beta. We are testing Remote Call Control with our ToIP products. The first problem we have found is that the default behaviour in OC Public Beta is that clicking on the phone icon of a contact calls the destination contact computer, instead of the destinations PBX phone (as was the behaviour of Beta 3)

    Anyone knows how to configure the default destination device for a contact in OCS/OC public Beta?

    Any ideas of registry keys to start looking?

    Thanks in advance,
    Cristian Alonso

    I tried changing some values in the registry but could not find any key that changed this annoying behaviour.  Anybody knows any registry keys, policies, API's, ANYTHING to start searching for a solution? I had 20 users with Beta 3 that will be very upset with this change...

    Any help would be apreciated.
    Regards,
    Cristian

    Thursday, April 26, 2007 10:54 AM
  •  

    Hi Cristian Alonso,

    I am just trying to understand your situation. Are you saying that when you installed Beta 3, the default behavior was that the user's pbx phone was called when someone called another user from inside MOC 2007? And now when a user calls someone in MOC it dials the other user's MOC client?

    Have you looked at the communicator.adm administrative template that came with the public documentation? Or the Excel spreadsheet that comes with the public beta documentation? Does the TelephonyMode setting listed in the spreadsheet sound like it would fix your issue? It looks like the default value for public beta is computer to computer only. Try changing the value to 2 or 3 and let us know back here.

    Thursday, April 26, 2007 11:07 PM
  • If you are interested in this issue, please follow the evolution in this thread.
    http://forums.microsoft.com/Ocs2007publicbeta/ShowPost.aspx?PostID=1498233&SiteID=57


    Friday, April 27, 2007 8:21 AM