locked
Problem activation XP can't valide genuine RRS feed

  • Question

  • Hi,

    I try to do update for XP but it's impossible.

    After a WGA Diagnostic Tool :

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Detailed Status: N/A
    Windows Product Key: *****-*****-V4Y84-TGCKX-M24XJ
    Windows Product Key Hash: a/NnXFSCh9h1zjS1mJosFQojfM8=
    Windows Product ID: 55274-640-9013994-23029
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: fffe3ca8-1490-4d39-9515-0645f0d4f29b
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.18.5
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>fffe3ca8-1490-4d39-9515-0645f0d4f29b</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-M24XJ</PKey><PID>55274-640-9013994-23029</PID><PIDType>1</PIDType><SID>S-1-5-21-1343024091-789336058-1202660629</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20011004000000.000000+000</Date></BIOS><HWID>415A32AF0184C062</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{9011040C-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>A25BE53CC833C4E</Val><Hash>b3GUFyRKKAM7lXKDprg4lFy9gCs=</Hash><Pid>54514-641-8345357-17190</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

    Can you help me!

    Thanks

    Friday, March 23, 2007 2:46 PM

Answers

  • Kiki008,

    Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 8), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are upgrade licenses only and can never be used as the orginal or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.

    Some good news:  The installation of Office XP Pro on your computer is Genuine (Office Status:  100 means genuine). 

    The next step in the process is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or some other version?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Friday, March 23, 2007 3:40 PM
  • I am a technician. My customer have about 20 PCs and they already buy 20 licences of Windows XP Pro OEM.
    When I install that PC, I forgot to stick on the license sticker on the PC.
    How do I know which PC using which license (Product Key) ?

    Iskandar

    • Marked as answer by Carl-S Wednesday, July 23, 2008 11:56 PM
    Friday, May 30, 2008 5:48 AM

All replies

  • Kiki008,

    Right now, your computer has a Volume Licensing (VL) edition of XP Pro installed (Line 8), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, Volume Licenses for XP are upgrade licenses only and can never be used as the orginal or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on the computer, because the current installation of XP is an unauthorized installation.

    Some good news:  The installation of Office XP Pro on your computer is Genuine (Office Status:  100 means genuine). 

    The next step in the process is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or some other version?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Friday, March 23, 2007 3:40 PM
  • I'm a technicien and I help one of my client, maybe my client lie...

    The product key (line 8) don't correspond with the key on certificate of authenticity...

    Licence is oem...

    This licence was on an old computer (now out of order). He have a new computer and he install XP with the licence of older PC. Activation was not possible thus the client had phone Microsoft for activation. Now the key isn't the same (line 8)... but activation is OK. 

     

    Monday, March 26, 2007 6:46 AM
  • Kiki008,

    OEM licenses for XP do NOT permit the license to be moved from the computer onto which the license was first installed.  The OEM license is forever tied to the original computer, and when that computer is no longer in service, the license is no longer valid.

    Your client should purchase a genuine retail copy of XP and have it installed, perhaps by you.  Or the client can participate in the Genuine Windows offer to get a discounted WGA Kit, which will genuine-ize the nongenuine installation of XP Pro now on the computer.  To purchase a WGA kit directly from Microsoft, click the WGA message that is displayed at startup or click the WGA star icon in the system tray and follwo the prompts to purchase a WGA Kit.

    Monday, March 26, 2007 3:36 PM
  • Thank you Dan,

     

    I  believe Microsoft tolerate this ... one time...

    I  will tell this to my client.

     

    Have a good day.

    Tuesday, March 27, 2007 7:53 AM
  • I am a technician. My customer have about 20 PCs and they already buy 20 licences of Windows XP Pro OEM.
    When I install that PC, I forgot to stick on the license sticker on the PC.
    How do I know which PC using which license (Product Key) ?

    Iskandar

    • Marked as answer by Carl-S Wednesday, July 23, 2008 11:56 PM
    Friday, May 30, 2008 5:48 AM