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Error 0x80040509 after installing SP3 RRS feed

  • Question

  • I've been using this Windows XP Home Edition OEM Software for years now, but for whatever reason I never updated it past SP3. Yesterday I tried doing so and it popped up "The product key is not valid for this media type. Please use the correct installation CD to reinstall Windows. Error Code:0x80040509." at the Welcome/LogIn screen on the reboot after installing SP3. 

    I did end up reinstalling. Did a little research, found the online validation and passed it. So, I thought I'd try updating again. It did the ~73 or so small high-priority updates and rebooted fine. Next It did the SP3 d/l and install. I had the same problem/error again that time.

    Here I am after reinstalling windows again. I've only gotten the updates needed to run IE8 and the Online Validation.

    I passed the Online Validation and here is the results of the MGA Diag. Tool.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23709
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010300.2.0.hom
    ID: {56349E64-CEEA-49B7-A020-2AB099ED0E5F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\winlogon.exe[5.1.2600.2180], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{56349E64-CEEA-49B7-A020-2AB099ED0E5F}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23709</PID><PIDType>1</PIDType><SID>S-1-5-21-1606980848-1532298954-839522115</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>MCP73VT-PM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20081021000000.000000+000</Date></BIOS><HWID>B5E537170184C07B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A7C7:Elitegroup Computer Systems Co Ltd|13D84:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    The Product Key shown there is different than the one on the CoA which I entered during the install.

    The CoA has on it in black letters...

    "Windows XP Home Edition" with "OEM Software" a line below.

    I'm at a loss as to what to do now. I'd greatly appreciate it if some one can help me or at least point me in the right direction if I'm in the wrong place.

    -Michael   

    Tuesday, January 24, 2012 10:42 PM

Answers

  • "MichaelEB" wrote in message news:78cd680b-6034-49d8-9f2b-a8bf4d6e7bef...

    I've been using this Windows XP Home Edition OEM Software for years now, but for whatever reason I never updated it past SP3. Yesterday I tried doing so and it popped up "The product key is not valid for this media type. Please use the correct installation CD to reinstall Windows. Error Code:0x80040509." at the Welcome/LogIn screen on the reboot after installing SP3.

    I did end up reinstalling. Did a little research, found the online validation and passed it. So, I thought I'd try updating again. It did the ~73 or so small high-priority updates and rebooted fine. Next It did the SP3 d/l and install. I had the same problem/error again that time.

    Here I am after reinstalling windows again. I've only gotten the updates needed to run IE8 and the Online Validation.

    I passed the Online Validation and here is the results of the MGA Diag. Tool.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23709
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010300.2.0.hom

     

    The Product Key shown there is different than the one on the CoA which I entered during the install.

    The CoA has on it in black letters...

    "Windows XP Home Edition" with "OEM Software" a line below.

    I'm at a loss as to what to do now. I'd greatly appreciate it if some one can help me or at least point me in the right direction if I'm in the wrong place.

    -Michael  

     
    The installed OS is totally counterfeit – there are no Volume Licenses for XP Home Edition.
    This means that you have a Pro edition masquerading as Home – and the Key Updater cannot correct the problem.
     
    You will need to do a Clean install using valid XP Home OEM  media.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, January 25, 2012 7:35 PM
    Wednesday, January 25, 2012 12:03 PM
    Moderator

All replies

  • I found a very similar case several pages back.

    http://social.microsoft.com/Forums/en-US/genuinewindowsxp/thread/880cc6a9-5178-43ae-b2c0-47ecc2eb813f

    I used the Product Key Update Tool to try to change the Key to the one on the CoA.

    I got an error "Validation failed: C:\WINDOWS\system32\winlogon.exe" but it let me proceed.

    I entered the Key on the CoA and got the error "The product key entered is not a valid key for this system. Please check it for typing errors and try again". I tried it several times and it still failed.

    And here I am stuck again. Would it throw that error if the Key hasn't been activated? or would it accept a proper key weather it's been activated or not?

     

    Wednesday, January 25, 2012 3:32 AM
  • "MichaelEB" wrote in message news:78cd680b-6034-49d8-9f2b-a8bf4d6e7bef...

    I've been using this Windows XP Home Edition OEM Software for years now, but for whatever reason I never updated it past SP3. Yesterday I tried doing so and it popped up "The product key is not valid for this media type. Please use the correct installation CD to reinstall Windows. Error Code:0x80040509." at the Welcome/LogIn screen on the reboot after installing SP3.

    I did end up reinstalling. Did a little research, found the online validation and passed it. So, I thought I'd try updating again. It did the ~73 or so small high-priority updates and rebooted fine. Next It did the SP3 d/l and install. I had the same problem/error again that time.

    Here I am after reinstalling windows again. I've only gotten the updates needed to run IE8 and the Online Validation.

    I passed the Online Validation and here is the results of the MGA Diag. Tool.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23709
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010300.2.0.hom

     

    The Product Key shown there is different than the one on the CoA which I entered during the install.

    The CoA has on it in black letters...

    "Windows XP Home Edition" with "OEM Software" a line below.

    I'm at a loss as to what to do now. I'd greatly appreciate it if some one can help me or at least point me in the right direction if I'm in the wrong place.

    -Michael  

     
    The installed OS is totally counterfeit – there are no Volume Licenses for XP Home Edition.
    This means that you have a Pro edition masquerading as Home – and the Key Updater cannot correct the problem.
     
    You will need to do a Clean install using valid XP Home OEM  media.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, January 25, 2012 7:35 PM
    Wednesday, January 25, 2012 12:03 PM
    Moderator