INSTALLATION CANNOT CONTINUE : Error 0014-80072EFD

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  Try the troubleshooting tips in this Microsoft Knowledge Base article - http://support.microsoft.com/kb/930157/en-us

   

  Wednesday, September 5, 2007 8:03 PM

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  Tried those suggestions - disabled firewall completely - still getting the same error on Vista - any logs I can look at to see what is the problem?

  Friday, October 5, 2007 7:21 PM
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  If the KB article doesn't resolve it and you have no other security software active or remnants thereof, then contact support. Is this the 2.0 beta?

  Support for 2.0 Beta - http://help.live.com/help.aspx?project=onecarev2 - use the "Get More Help" link in the lower right of the page to contact support via email.

   

  Please file a bug on Connect: https://connect.microsoft.com/site/sitehome.aspx?SiteID=168

  See the Bug Submission Guide - http://connect.microsoft.com/content/content.aspx?ContentID=3480&SiteID=168 - for details on how to create and submit the Support Log zip file with your bug.

   

  Support for v1.6 is via the information here - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

   

  -steve

  Monday, October 8, 2007 1:30 AM

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