i followed the instructions to get my virus protection working and i stil dont work even using the directions from the web site...i very pissed off any suggestions please email me at menifee116@yahoo.com
You can try uninstalling One Care, run the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 , then reinstall One Care. If that does not resolve the issue please contact support - http://help.live.com/help.aspx?mkt=en-us&project=onecarev2