scenario:
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user A is logged in, and calls user A calls user B (manually via the physical phone device)
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user B answers manually via the physical phone device
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user A consults user C manually via the physical phone device
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user C answers manuall via the phsyical phone device
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user A adds user C to a conference manually via the physical phone device
symptoms:
- in step 3 and 4 there are two conversation panels (one shows the call to user B as hold. The call to user C is connected). This is quite normal
- after the conference has been setup in step 5 there is no change in the GUI, - there are still two conversation panels, call to B remains on hold, and call to C remains connected.
expectation:
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one conversation panel which shows both calls as connected. (Note: this is the behaviour of MOC2005)
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or - if the two conversation panels are shwon by intention - each of the calls in the separate conversation panels are shown as connected.
is this a known issue with the MOC? How can I overcome this situation?