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Suddenly I am getting an error that Windows is not Genuine RRS feed

  • Question

  • Here is the output of the tool:

    It is going to shut down my computer, i need this fixed asap.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BK4FQ-VFD99-XQDDB
    Windows Product Key Hash: dvrHybxabPQUH81pzgd/ZARH8qs=
    Windows Product ID: 00359-030-1423641-85564
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {3067FCA4-B870-4860-B28F-C063CE6CBF9B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3067FCA4-B870-4860-B28F-C063CE6CBF9B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XQDDB</PKey><PID>00359-030-1423641-85564</PID><PIDType>5</PIDType><SID>S-1-5-21-3330004507-2645756539-3738681546</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D610                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20051002000000.000000+000</Date></BIOS><HWID>ABB83607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-030-142364-01-1033-7600.0000-0722011
    Installation ID: 000066305220141415555776273935070690162782703346481070
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XQDDB
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/2/2011 3:47:56 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:24:2011 14:58
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEA+l4Gw0EmyoWYc0J/lLA2E3AUNJriKA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    CPi R 
      FACP   DELL    CPi R 
      MCFG   DELL    CPi R 
      ASF!   DELL    CPi R 
      SSDT   PmRef  Cpu0Ist
      SSDT   PmRef  Cpu0Ist
      SSDT   PmRef  Cpu0Ist

     

    Monday, May 2, 2011 7:55 PM

Answers

  • Hello apbains,

      No, your computer will not shutdown nor will any functionality be reduced or removed due to a Non-Genuine error.

      I don't see anything in your Diagnostic Report that would explain a Non-genuine issue and I have also check the Product Key being used and it is Valid and Genuine.

      I recommend going to http://www.microsoft.com/genuine/validate/ValidateNow.aspx?displaylang=en and click the Validate Windows button.

    -If Validation shows as Genuine, reboot and see if the Non-Genuine error is gone.

    -If Validation shows as Non-genuine (or any other result besides Genuine) then write down the exact error message and post it here.

     

    Thank you,


    Darin MS
    Monday, May 2, 2011 11:39 PM

All replies

  • Hello apbains,

      No, your computer will not shutdown nor will any functionality be reduced or removed due to a Non-Genuine error.

      I don't see anything in your Diagnostic Report that would explain a Non-genuine issue and I have also check the Product Key being used and it is Valid and Genuine.

      I recommend going to http://www.microsoft.com/genuine/validate/ValidateNow.aspx?displaylang=en and click the Validate Windows button.

    -If Validation shows as Genuine, reboot and see if the Non-Genuine error is gone.

    -If Validation shows as Non-genuine (or any other result besides Genuine) then write down the exact error message and post it here.

     

    Thank you,


    Darin MS
    Monday, May 2, 2011 11:39 PM
  • No further reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, May 5, 2011 8:56 PM