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WLW keeps crashing on start up
Question
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I had an install of WLW that was working a month or so ago. However now when I try to start the program it crashes and records the following in the event log.
Log Name: Application Source: Windows Error Reporting Date: 12/28/2011 10:57:00 AM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: XXXXXXXXXXXXXXXXXXXXXXXXX Description: Fault bucket 2104413462, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: windowslivewriter.exe P2: 15.4.3538.513 P3: 4dcdb13e P4: WindowsLive.Writer.CoreServices P5: 15.4.3538.513 P6: 4dcdb12c P7: 5 P8: 225 P9: URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW P10: Attached files: C:\Users\antony\AppData\Local\Temp\WERB5DD.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\antony\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowslivewrite_b14c45716c21d42e137eab19286232ea138370_1efac3f1 Analysis symbol: Rechecking for solution: 0 Report Id: 46478074-313a-11e1-964f-001f160dca21 Report Status: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-12-28T09:57:00.000000000Z" /> <EventRecordID>67869</EventRecordID> <Channel>Application</Channel> <Computer>XXXXXXXXXXXXXXXX</Computer> <Security /> </System> <EventData> <Data>2104413462</Data> <Data>5</Data> <Data>CLR20r3</Data> <Data>Not available</Data> <Data>0</Data> <Data>windowslivewriter.exe</Data> <Data>15.4.3538.513</Data> <Data>4dcdb13e</Data> <Data>WindowsLive.Writer.CoreServices</Data> <Data>15.4.3538.513</Data> <Data>4dcdb12c</Data> <Data>5</Data> <Data>225</Data> <Data>URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW</Data> <Data> </Data> <Data> C:\Users\antony\AppData\Local\Temp\WERB5DD.tmp.WERInternalMetadata.xml</Data> <Data>C:\Users\antony\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowslivewrite_b14c45716c21d42e137eab19286232ea138370_1efac3f1</Data> <Data> </Data> <Data>0</Data> <Data>46478074-313a-11e1-964f-001f160dca21</Data> <Data>0</Data> </EventData> </Event>
The crash data file contains the following:
Version=1 EventType=CLR20r3 EventTime=129695398164805053 ReportType=2 Consent=1 UploadTime=129695398167765383 ReportIdentifier=46478074-313a-11e1-964f-001f160dca21 WOW64=1 Response.BucketId=2104413462 Response.BucketTable=5 Response.type=4 Sig[0].Name=Problem Signature 01 Sig[0].Value=windowslivewriter.exe Sig[1].Name=Problem Signature 02 Sig[1].Value=15.4.3538.513 Sig[2].Name=Problem Signature 03 Sig[2].Value=4dcdb13e Sig[3].Name=Problem Signature 04 Sig[3].Value=WindowsLive.Writer.CoreServices Sig[4].Name=Problem Signature 05 Sig[4].Value=15.4.3538.513 Sig[5].Name=Problem Signature 06 Sig[5].Value=4dcdb12c Sig[6].Name=Problem Signature 07 Sig[6].Value=5 Sig[7].Name=Problem Signature 08 Sig[7].Value=225 Sig[8].Name=Problem Signature 09 Sig[8].Value=URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.1 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 UI[2]=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe UI[3]=Windows Live Writer has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[13]=C:\Windows\syswow64\GDI32.dll LoadedModule[14]=C:\Windows\syswow64\USER32.dll LoadedModule[15]=C:\Windows\syswow64\LPK.dll LoadedModule[16]=C:\Windows\syswow64\USP10.dll LoadedModule[17]=C:\Windows\system32\IMM32.DLL LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll LoadedModule[19]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll LoadedModule[21]=C:\Windows\syswow64\shell32.dll LoadedModule[22]=C:\Windows\syswow64\ole32.dll LoadedModule[23]=C:\Windows\system32\profapi.dll LoadedModule[24]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\a1a82db68b3badc7c27ea1f6579d22c5\mscorlib.ni.dll LoadedModule[25]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll LoadedModule[26]=C:\Windows\syswow64\WINTRUST.dll LoadedModule[27]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[28]=C:\Windows\syswow64\MSASN1.dll LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll LoadedModule[30]=C:\Windows\system32\CRYPTSP.dll LoadedModule[31]=C:\Windows\system32\rsaenh.dll LoadedModule[32]=C:\Windows\syswow64\imagehlp.dll LoadedModule[33]=C:\Windows\system32\ncrypt.dll LoadedModule[34]=C:\Windows\system32\bcrypt.dll LoadedModule[35]=C:\Windows\SysWOW64\bcryptprimitives.dll LoadedModule[36]=C:\Windows\system32\USERENV.dll LoadedModule[37]=C:\Windows\system32\GPAPI.dll LoadedModule[38]=C:\Windows\system32\cryptnet.dll LoadedModule[39]=C:\Windows\syswow64\WLDAP32.dll LoadedModule[40]=C:\Windows\system32\SensApi.dll LoadedModule[41]=C:\Windows\system32\Cabinet.dll LoadedModule[42]=C:\Windows\system32\DEVRTL.dll LoadedModule[43]=C:\Windows\system32\uxtheme.dll LoadedModule[44]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll LoadedModule[45]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[46]=C:\Windows\system32\version.dll LoadedModule[47]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\abab08afa60a6f06bdde0fcc9649c379\System.ni.dll LoadedModule[48]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLiveWriter\90758e0bdfff751f25c09a6c94d8d9bf\WindowsLiveWriter.ni.exe LoadedModule[49]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\a7f0bdc8687c2fb2cee7b0983a21e780\WindowsLive.Writer.Controls.ni.dll LoadedModule[50]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\a9dd21b560bd1f20177144066e08f21c\WindowsLive.Writer.Interop.ni.dll LoadedModule[51]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\3b2cfd85528a27eb71dc41d8067359a1\System.Drawing.ni.dll LoadedModule[52]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\6e592e424a204aafeadbe22b6b31b9db\System.Windows.Forms.ni.dll LoadedModule[53]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\46b136a3e33627f35e10774d1a14c206\WindowsLive.Writer.CoreServices.ni.dll LoadedModule[54]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\6b53f2d0f4486e4f08143c0c58e58758\WindowsLive.Writer.Localization.ni.dll LoadedModule[55]=C:\Windows\system32\RpcRtRemote.dll LoadedModule[56]=C:\Program Files (x86)\Windows Live\Writer\en\WindowsLive.Writer.Localization.resources.dll LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll LoadedModule[58]=C:\Windows\syswow64\urlmon.dll LoadedModule[59]=C:\Windows\syswow64\iertutil.dll LoadedModule[60]=C:\Windows\syswow64\WININET.dll LoadedModule[61]=C:\Windows\syswow64\Normaliz.dll LoadedModule[62]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\40ade550100e3fb59e667da622572310\WindowsLive.Writer.PostEditor.ni.dll LoadedModule[63]=C:\Windows\system32\shfolder.dll LoadedModule[64]=C:\Windows\system32\apphelp.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=CLR20r3 AppName=Windows Live Writer AppPath=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe ReportDescription=Stopped working
The OS is Win7 64bit and the only software changes since install I can find are the Monthly MS security updates and AV updates.I have tried uninstalling/ reinstalling but that hasn't fixed the problem.
Can anyone help with a fix please?
TIA
Antony
All replies
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bump ... can anyone help with this please?
I had an install of WLW that was working a month or so ago. However now when I try to start the program it crashes and records the following in the event log.
Log Name: Application Source: Windows Error Reporting Date: 12/28/2011 10:57:00 AM Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: XXXXXXXXXXXXXXXXXXXXXXXXX Description: Fault bucket 2104413462, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: windowslivewriter.exe P2: 15.4.3538.513 P3: 4dcdb13e P4: WindowsLive.Writer.CoreServices P5: 15.4.3538.513 P6: 4dcdb12c P7: 5 P8: 225 P9: URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW P10: Attached files: C:\Users\antony\AppData\Local\Temp\WERB5DD.tmp.WERInternalMetadata.xml These files may be available here: C:\Users\antony\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowslivewrite_b14c45716c21d42e137eab19286232ea138370_1efac3f1 Analysis symbol: Rechecking for solution: 0 Report Id: 46478074-313a-11e1-964f-001f160dca21 Report Status: 0 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-12-28T09:57:00.000000000Z" /> <EventRecordID>67869</EventRecordID> <Channel>Application</Channel> <Computer>XXXXXXXXXXXXXXXX</Computer> <Security /> </System> <EventData> <Data>2104413462</Data> <Data>5</Data> <Data>CLR20r3</Data> <Data>Not available</Data> <Data>0</Data> <Data>windowslivewriter.exe</Data> <Data>15.4.3538.513</Data> <Data>4dcdb13e</Data> <Data>WindowsLive.Writer.CoreServices</Data> <Data>15.4.3538.513</Data> <Data>4dcdb12c</Data> <Data>5</Data> <Data>225</Data> <Data>URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW</Data> <Data> </Data> <Data> C:\Users\antony\AppData\Local\Temp\WERB5DD.tmp.WERInternalMetadata.xml</Data> <Data>C:\Users\antony\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_windowslivewrite_b14c45716c21d42e137eab19286232ea138370_1efac3f1</Data> <Data> </Data> <Data>0</Data> <Data>46478074-313a-11e1-964f-001f160dca21</Data> <Data>0</Data> </EventData> </Event>
The crash data file contains the following:
Version=1 EventType=CLR20r3 EventTime=129695398164805053 ReportType=2 Consent=1 UploadTime=129695398167765383 ReportIdentifier=46478074-313a-11e1-964f-001f160dca21 WOW64=1 Response.BucketId=2104413462 Response.BucketTable=5 Response.type=4 Sig[0].Name=Problem Signature 01 Sig[0].Value=windowslivewriter.exe Sig[1].Name=Problem Signature 02 Sig[1].Value=15.4.3538.513 Sig[2].Name=Problem Signature 03 Sig[2].Value=4dcdb13e Sig[3].Name=Problem Signature 04 Sig[3].Value=WindowsLive.Writer.CoreServices Sig[4].Name=Problem Signature 05 Sig[4].Value=15.4.3538.513 Sig[5].Name=Problem Signature 06 Sig[5].Value=4dcdb12c Sig[6].Name=Problem Signature 07 Sig[6].Value=5 Sig[7].Name=Problem Signature 08 Sig[7].Value=225 Sig[8].Name=Problem Signature 09 Sig[8].Value=URUJJ5FDNMFAJQN0H1HMEUZL35XWNPCW DynamicSig[1].Name=OS Version DynamicSig[1].Value=6.1.7601.2.1.0.256.1 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 UI[2]=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe UI[3]=Windows Live Writer has stopped working UI[4]=Windows can check online for a solution to the problem. UI[5]=Check online for a solution and close the program UI[6]=Check online for a solution later and close the program UI[7]=Close the program LoadedModule[0]=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll LoadedModule[11]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll LoadedModule[12]=C:\Windows\syswow64\SHLWAPI.dll LoadedModule[13]=C:\Windows\syswow64\GDI32.dll LoadedModule[14]=C:\Windows\syswow64\USER32.dll LoadedModule[15]=C:\Windows\syswow64\LPK.dll LoadedModule[16]=C:\Windows\syswow64\USP10.dll LoadedModule[17]=C:\Windows\system32\IMM32.DLL LoadedModule[18]=C:\Windows\syswow64\MSCTF.dll LoadedModule[19]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll LoadedModule[20]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll LoadedModule[21]=C:\Windows\syswow64\shell32.dll LoadedModule[22]=C:\Windows\syswow64\ole32.dll LoadedModule[23]=C:\Windows\system32\profapi.dll LoadedModule[24]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\a1a82db68b3badc7c27ea1f6579d22c5\mscorlib.ni.dll LoadedModule[25]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsec.dll LoadedModule[26]=C:\Windows\syswow64\WINTRUST.dll LoadedModule[27]=C:\Windows\syswow64\CRYPT32.dll LoadedModule[28]=C:\Windows\syswow64\MSASN1.dll LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll LoadedModule[30]=C:\Windows\system32\CRYPTSP.dll LoadedModule[31]=C:\Windows\system32\rsaenh.dll LoadedModule[32]=C:\Windows\syswow64\imagehlp.dll LoadedModule[33]=C:\Windows\system32\ncrypt.dll LoadedModule[34]=C:\Windows\system32\bcrypt.dll LoadedModule[35]=C:\Windows\SysWOW64\bcryptprimitives.dll LoadedModule[36]=C:\Windows\system32\USERENV.dll LoadedModule[37]=C:\Windows\system32\GPAPI.dll LoadedModule[38]=C:\Windows\system32\cryptnet.dll LoadedModule[39]=C:\Windows\syswow64\WLDAP32.dll LoadedModule[40]=C:\Windows\system32\SensApi.dll LoadedModule[41]=C:\Windows\system32\Cabinet.dll LoadedModule[42]=C:\Windows\system32\DEVRTL.dll LoadedModule[43]=C:\Windows\system32\uxtheme.dll LoadedModule[44]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll LoadedModule[45]=C:\Windows\syswow64\OLEAUT32.dll LoadedModule[46]=C:\Windows\system32\version.dll LoadedModule[47]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\abab08afa60a6f06bdde0fcc9649c379\System.ni.dll LoadedModule[48]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLiveWriter\90758e0bdfff751f25c09a6c94d8d9bf\WindowsLiveWriter.ni.exe LoadedModule[49]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\a7f0bdc8687c2fb2cee7b0983a21e780\WindowsLive.Writer.Controls.ni.dll LoadedModule[50]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\a9dd21b560bd1f20177144066e08f21c\WindowsLive.Writer.Interop.ni.dll LoadedModule[51]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\3b2cfd85528a27eb71dc41d8067359a1\System.Drawing.ni.dll LoadedModule[52]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\6e592e424a204aafeadbe22b6b31b9db\System.Windows.Forms.ni.dll LoadedModule[53]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\46b136a3e33627f35e10774d1a14c206\WindowsLive.Writer.CoreServices.ni.dll LoadedModule[54]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\6b53f2d0f4486e4f08143c0c58e58758\WindowsLive.Writer.Localization.ni.dll LoadedModule[55]=C:\Windows\system32\RpcRtRemote.dll LoadedModule[56]=C:\Program Files (x86)\Windows Live\Writer\en\WindowsLive.Writer.Localization.resources.dll LoadedModule[57]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll LoadedModule[58]=C:\Windows\syswow64\urlmon.dll LoadedModule[59]=C:\Windows\syswow64\iertutil.dll LoadedModule[60]=C:\Windows\syswow64\WININET.dll LoadedModule[61]=C:\Windows\syswow64\Normaliz.dll LoadedModule[62]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsLive.Writer.#\40ade550100e3fb59e667da622572310\WindowsLive.Writer.PostEditor.ni.dll LoadedModule[63]=C:\Windows\system32\shfolder.dll LoadedModule[64]=C:\Windows\system32\apphelp.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=CLR20r3 AppName=Windows Live Writer AppPath=C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriter.exe ReportDescription=Stopped working
The OS is Win7 64bit and the only software changes since install I can find are the Monthly MS security updates and AV updates.I have tried uninstalling/ reinstalling but that hasn't fixed the problem.
Can anyone help with a fix please?
TIA
Antony
