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WGA validation VLK blocked xp pro but genuine Win 98 SE originally RRS feed

  • Question

  •  

    Hello,

     

    I need help.  I purchased a genuined Win 98 Second Edition license which came with the Dell Optiplex in 2000 for home use. Sent for repairs at shops a few times and XP Pro was installed when the hard disks were replaced.  The VLK was blocked when I updated the Window updates recently.  I have no problem in updating my laptops with genuine XP Home.

     

    Please help.  Here is the MGA diagnostic results.

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-KP686-D8T7X-HDMQ8
    Windows Product Key Hash: qqt6kUxM7yW5toc+6+PHdNdh2os=
    Windows Product ID: 55274-645-2775716-23280
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {3328F693-3620-4045-82C9-99BB916D6C7C}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3328F693-3620-4045-82C9-99BB916D6C7C}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HDMQ8</PKey><PID>55274-645-2775716-23280</PID><PIDType>1</PIDType><SID>S-1-5-21-1085031214-1202660629-1060284298</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX110               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20010226000000.000000+000</Date></BIOS><HWID>F00737A701846036</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17113</Pid><PidType>14</PidType></Product><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57930</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thank you.

     

    Rooneydo

    Sunday, January 20, 2008 3:39 PM

Answers

  • Hello,

     

    Thank you for posting your diagnostic information. Diagnostic results help our team in determining the root cause of your issue. We are sorry to hear about the problem your currently experiencing. I can see right away what the issue is and why you are not passing validation.  Unfortunately, the product key used to install Windows XP Professional and Windows Office Suite is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder.  As a rule, VLK editions of either an Operating System and/or Office should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP and MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

     

       If you want to keep Windows XP Pro installed on the computer, then your best option is to participate in the Genuine Windows Offer and purchase a WGA Kit for $149 USD.  You will be emailed a Product Key that can be used immediately for your currently non- genuine installation of XP Pro, and then about 2-3 weeks later you will receive a genuine Microsoft Windows XP Pro full retail CD and COA, which you can use to do a clean installation (recommended).  Also please review the Validation Advisor for further guidance at:

    https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx

     

        First, if this comes as a total surprise to you, please visit the retailer where you purchased the computer and/or the Office Suite and let them know it is a counterfeit copy.  Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.

     

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx  who have become victims. Reporting piracy will assist in stopping unscrupulous business practices.  Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. You may be eligible for free software if you have high quality counterfeit discs as illustrated here:

    http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

     

                     Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance.  

     

     

     

     

    Thank you,

     

    Stephen Holm, MS

    Monday, January 21, 2008 6:11 PM
  • Rooneydo,

     

    You can purchase from a local authorized vendor but you can also purchase the WGA Kit from Microsoft. The kit will provide you with a retail version of Windows @ a fraction of the cost. You should be reverting back to Windows 98 SE on this particular machine. The reason each Certificate of Authenticity (COA) and Product Key is for one machine. This is where you can visit a authorized vendor and purchase either a retail or OEM version. Please read about the differences between OEM and Retail prior making your decision. Hopefully this has provided you with more information.  Take care and have a wonderful week.

     

     

    Stephen Holm, MS

     

    Tuesday, January 22, 2008 9:19 PM

All replies

  • Hello,

     

    Thank you for posting your diagnostic information. Diagnostic results help our team in determining the root cause of your issue. We are sorry to hear about the problem your currently experiencing. I can see right away what the issue is and why you are not passing validation.  Unfortunately, the product key used to install Windows XP Professional and Windows Office Suite is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder.  As a rule, VLK editions of either an Operating System and/or Office should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses for Windows XP and MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

     

       If you want to keep Windows XP Pro installed on the computer, then your best option is to participate in the Genuine Windows Offer and purchase a WGA Kit for $149 USD.  You will be emailed a Product Key that can be used immediately for your currently non- genuine installation of XP Pro, and then about 2-3 weeks later you will receive a genuine Microsoft Windows XP Pro full retail CD and COA, which you can use to do a clean installation (recommended).  Also please review the Validation Advisor for further guidance at:

    https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx

     

        First, if this comes as a total surprise to you, please visit the retailer where you purchased the computer and/or the Office Suite and let them know it is a counterfeit copy.  Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.

     

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx  who have become victims. Reporting piracy will assist in stopping unscrupulous business practices.  Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. You may be eligible for free software if you have high quality counterfeit discs as illustrated here:

    http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

     

                     Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance.  

     

     

     

     

    Thank you,

     

    Stephen Holm, MS

    Monday, January 21, 2008 6:11 PM
  • Thank you Stephen Holm,

     

    I shall take your advice to upgrade my pc with a genuine XP Pro kit with purchase from one of the local authorised vendors. Alternatively, if I purchase totally new pc with genuine XP pro full retail CD and COA,  can I use its CD to install on this pc for home use or I have to revert to the Win 98 SE.  If I can use Win 98 SE CD to reinstall/clean installation, what is the latest IE browser version that can be updated and how shall I go about it.

     

    I appreciate your advice and help.

     

    Thank you once again

     

    rooneydo

    Tuesday, January 22, 2008 5:53 PM
  • Rooneydo,

     

    You can purchase from a local authorized vendor but you can also purchase the WGA Kit from Microsoft. The kit will provide you with a retail version of Windows @ a fraction of the cost. You should be reverting back to Windows 98 SE on this particular machine. The reason each Certificate of Authenticity (COA) and Product Key is for one machine. This is where you can visit a authorized vendor and purchase either a retail or OEM version. Please read about the differences between OEM and Retail prior making your decision. Hopefully this has provided you with more information.  Take care and have a wonderful week.

     

     

    Stephen Holm, MS

     

    Tuesday, January 22, 2008 9:19 PM