Sending Direct Email/Creating Email Templates RRS feed

  • Question

  • Hi All,

    I would like to know if it's possible to send direct email in a custom entity or create a new email template for a custom entity.  So far, I've read that it is not supported in CRM 3.0 but I wanted to make sure.

    If anyone knows a way to get around it or can shed some light on this, I'd really appreciate it.




    Wednesday, April 23, 2008 7:28 PM


  • Hi,

    I found out a workaround for this Smile

    You can create a workflow to send an email or to create an email activity and from there you can create the email for the custom entity as an email template. Let the email be on demand so when the user needs the email, he will use it.

    Good luck...

    Friday, June 20, 2008 7:01 AM

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