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Windows 7 Activation Fails after upgrading HD on Dell Latitude E6400 RRS feed

  • Question

  • Hi there.

    I have genuine Windows 7, but I've been getting a "This Computer is not running Genuine Windows" window pop up recently.

    It's been popping up ever since I upgraded the hard drive. I had a 70gb WD drive, which I upgraded to a 750gb Seagate. I used Windows 7 system tools to backup the old drive to an external hard drive, then used the windows 7 rescue CD to restore to the new drive, and expanded the C partition to include the remaining space on the drive.

    Computer is a Dell Latitude e64000 (notebook)

    Below is the Diagnostic Report that I got from running the MGADiag.exe tool suggested elsewhere in these forums.
    Any ideas?

    Cheers, Silas.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {5D926DD0-BFA7-4C1E-848E-7307862D8B4A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office XP Professional - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5D926DD0-BFA7-4C1E-848E-7307862D8B4A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1389471855-872668406-1578103611</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6400                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090511000000.000000+000</Date></BIOS><HWID>72BB3607018400F8</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M09    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>BDF86D4EE0188F2</Val><Hash>tmc9/bI83kiRhyiqU3IKIV2XoIo=</Hash><Pid>54186-OEM-1792277-97177</Pid><PidType>4</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-3081-7600.0000-1432011
    Installation ID: 008333791651475403058041304514627105666580318550351963
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 733WD
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 23/05/2011 10:03:24 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 5:22:2011 13:28
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys


    HWID Data-->
    HWID Hash Current: NgAAAAIAAQABAAIAAgACAAAAAgABAAEAJJTOjBU/WU/mbt6WzuwWK3f2ap8W7tRfco0Oy0bK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M09   
      FACP   DELL    M09   
      HPET   DELL    M09   
      MCFG   DELL    M09   
      ____   DELL    M09   
      ASF!   DELL    M09   
      TCPA     
      SLIC   DELL    M09   
      SSDT   PmRef  CpuPm

     

    Monday, May 23, 2011 12:14 AM

Answers

  • You have an invalid copy of Windows installed.  This copy is an OEM SLP copy which is only valid installed at the factory.

    Windows Product ID Type: 2
    Windows License Type: OEM SLP

    The problem is that your computer was manufactured on May 11, 2009. 

    <Date>20090511000000.000000+000</Date>

     This was several months before Windows 7 released to manufacturing on July 24. 2009.  This copy of Windows was copied from a later computer and installed on this one using an activation exploit, or loader.

    Restore the original copy of Windows that shipped on this computer or purchase a full license copy of Windows 7.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, May 23, 2011 2:09 AM
    Answerer

All replies

  • You have an invalid copy of Windows installed.  This copy is an OEM SLP copy which is only valid installed at the factory.

    Windows Product ID Type: 2
    Windows License Type: OEM SLP

    The problem is that your computer was manufactured on May 11, 2009. 

    <Date>20090511000000.000000+000</Date>

     This was several months before Windows 7 released to manufacturing on July 24. 2009.  This copy of Windows was copied from a later computer and installed on this one using an activation exploit, or loader.

    Restore the original copy of Windows that shipped on this computer or purchase a full license copy of Windows 7.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, May 23, 2011 2:09 AM
    Answerer
  • Thank you for your help.

    I purchased an upgrade version of Windows 7 and installed it. That fixed the problem. There is a valid windows vista (OEM) serial under the battery

    I originally bought the laptop from an ebay vendor - windows 7 was pre-installed - and it was only after upgrading the hard drive that the problem was noticable.

    I'm happy to provide the vendor details if it's useful. Let me know where I should email those, if required.

    Cheers,
    Silas

    Tuesday, May 24, 2011 2:21 AM
  • You can report it to Microsoft.  This is not Microsoft, however.  This is just a user forum hosted on Microsoft servers for the convenience of its customers.  Do not put identifying information on a public forum.  Report to piracy@microsoft.com.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, May 24, 2011 2:30 AM
    Answerer
  • Thanks Colin. Since I bought the laptop from an Australian vendor, I've reported the issue to aupiracy@microsoft.com
    Greatly appreciate your help. Wish I could buy you a beer or something.
    Cheers,
    Silas.

    Tuesday, May 24, 2011 3:00 AM
  • Good luck!
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Tuesday, May 24, 2011 3:03 AM
    Answerer