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reinstalling genuine Microsoft office pro 2007 oem on windows 7 RRS feed

  • Question

  • - I received a message which said that the key is not valid, even if I used it to activate the product one year ago, on Vista home premium. Why can't I use it again to activate the product on the same computer but with windows 7 on it? I downloaded the program, but when I was prompted for the key and I entered it, it wasn't valid. I'm sure it is a genuine key, as I used it to activate the same product one year ago.

    Thursday, August 19, 2010 3:51 PM

Answers

  • Hello s_d_m_t1,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, August 25, 2010 7:08 PM
    Thursday, August 19, 2010 4:39 PM

All replies

  • Hello s_d_m_t1,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, August 25, 2010 7:08 PM
    Thursday, August 19, 2010 4:39 PM
  • No reply from Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, August 25, 2010 7:08 PM