Need a cancellation/refund on one of my MS Office accounts RRS feed

  • Question

  • Hello - On October 15, 2020 I purchased a personal Microsoft Office account. This morning (November 27,2020) I purchased a Microsoft account through by work domain. This is causing problems on my Windows 10 PC where I have both accounts. My personal account is the first account on the PC and I added/connected my work account. I would like to cancel my personal MS Office account and get a prorated refund and only use my work MS Office account going forward.

    Please let me know how to proceed. Thanks.

    • Moved by Dave PatrickMVP Friday, November 27, 2020 4:23 PM looking for forum
    Friday, November 27, 2020 4:13 PM


  • I'd try asking for help over here.

    Results in Microsoft 365 and Office - Microsoft Community



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by KHURRAM RAHIM Friday, November 27, 2020 10:51 PM
    • Marked as answer by Guido Franzke Friday, December 4, 2020 7:00 AM
    Friday, November 27, 2020 4:23 PM