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CRM 2013 Online, user no logon for 3 months RRS feed

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    Hi,

    Is there a way to find out how many users haven't logon to Online CRM for, say three months?  And, who are they?  We try to find out why they have used CRM for such quite a long time, either because they no long need CRM license, or because they need training for using it.  Thanks.

    Friday, April 10, 2015 3:43 AM

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    Hello!

    You can check the following links for this:-

    http://www.crmsoftwareblog.com/2012/09/tracking-user-activity-in-microsoft-dynamics-crm/

    http://blogs.msdn.com/b/crm/archive/2009/04/08/crm-usage-reporting-unleashed.aspx

    Hope this helps!

    Regards, Abhishek Bakshi If you find this post helpful then please Vote as Helpful and Mark As Answer. Check my blog on https://mydynamicscrmblog.wordpress.com/

    Friday, April 10, 2015 4:14 AM