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    I cannot remember the ID I used for my product key. I get error message Error 8059 but I have no idea how to find out what my ID is. How do I get the ID??
    Saturday, March 8, 2008 5:05 PM

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  •  LAMAR FRADY wrote:

     

    I cannot remember the ID I used for my product key. I get error message Error 8059 but I have no idea how to find out what my ID is. How do I get the ID??

     

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate the reinstall.

     

    -steve

    Monday, March 10, 2008 12:08 PM
    Moderator

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