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    Hi, I have tried to take out a paid subscription to One Care but when I go to pay the page where I enter my card details puts my country of residence as United Kingdom, yet I live in France. I have checked my account details and profile in Windows Live and my address is clearly France. Because of this, my credit card will not pass and it won't accept my post code nor telephone number. Anyone able to help? Thank you.
    Wednesday, February 6, 2008 9:34 AM

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    What is the language in use in Internet Explorer? And, when you are connected to the Internet, are you connected in France or for some strange reason to an ISP from the UK? Or are you currently located in the UK, but your permanent residence is France?

    If you sign in at http://account.live.com, what is the profile showing for your country?

    -steve

     

    Thursday, February 7, 2008 12:53 AM
    Moderator