Windows Not Genuine RRS feed

  • Question


    I see a lot of people that post this same issue have a diagnostic report on their posting.  I am having the same not genuine problem with my pre-loaded Vista Home Premium installation. 


    How do I get this report?




    Sunday, February 24, 2008 3:50 PM


  • Please follow this simple troubleshooting procedure:


    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012


    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".


    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25


    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.



    Sunday, February 24, 2008 4:08 PM