I keep getting a request to update anti virus and anti spyware. However, when I try to do so the "Check for Updates" is grayed out as though I cannot check for Updates. I have tried clicking this link many times without success . My Live OneCare dialog window indicates that my computer is at risk. I have tried to update for two or three days now without success. During the last few days I have shutdown and restarted my computer several times and still get the same message.