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Windows Not Genuine.

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Hello i have a problem with my laptop where it says Windows is not Genuine i bought this laptop 4 years ago (2007) and never had this problem before. i restarted my laptop and then once it came back on it said that. i recently looked through the other topics to see if anyone could help me and someone said download MGADiag.exe so i downloaded it added to my desktop etc and and hit continue and on it, it says my product key is Genuine in green and my product keys etc if anyone can tell me how to put it up on this website to show you that my copy is genuine please do so thanks.Sunday, November 6, 2011 9:49 AM
Answers
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"rClient" wrote in message news:a5a4942e-607f-4337-af9a-3c31fd889b23...Norton has never been used on my laptop as i find it terrible anti virus but that's just me on the other hand i have used registry cleaner A LOT.Oh dear!Which one?Registry Cleaners are death to computers – they produce lovely statistics that show they’re doing wonderful things, while actually making your system less and less stable.PLEASE see what you can do about UNDOING all recent changes the cleaner has made to your system – because it’s almost certainly the cause of ALL your problems.Then do yourself a big favour, and uninstall it, and promise yourself never to touch another.Since we can’t seem to get the command to work, I’m going to put a file up on my SkyDrive for you.Please download it, and then unzip it to your desktop – it’ll produce a file called VBfix.reg – then right-click on the VBfix.reg, and select Merge from the option list.With any luck it will fix the problem with VBScript.The file on the SkyDrive is here – VBfix
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Noel D PatonModerator Monday, November 7, 2011 8:08 PM
- Unmarked as answer by Darin Smith MS Monday, November 7, 2011 11:36 PM
- Marked as answer by Darin Smith MS Monday, November 7, 2011 11:37 PM
Monday, November 7, 2011 5:51 PMModerator
All replies
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"rClient" wrote in message news:7a017d23-9daf-411e-ad6d-a93a50dcc449...Hello i have a problem with my laptop where it says Windows is not Genuine i bought this laptop 4 years ago (2007) and never had this problem before. i restarted my laptop and then once it came back on it said that. i recently looked through the other topics to see if anyone could help me and someone said download MGADiag.exe so i downloaded it added to my desktop etc and and hit continue and on it, it says my product key is Genuine in green and my product keys etc if anyone can tell me how to put it up on this website to show you that my copy is genuine please do so thanks.To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )Once saved, run the tool.Click on the Continue button, which will produce the report.To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.- **in your own thread**, pleasePlease also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!http://www.microsoft.com/howtotell/content.aspx?pg=coa
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 10:11 AMModerator -
Here you go ( I think i fixed it but just to make sure here is the files you wanted)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: Taken Out
Windows Product ID: Taken Out
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {ED73E74B-79D7-4A5D-8BE0-7894656F51CB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\ste\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{ED73E74B-79D7-4A5D-8BE0-7894656F51CB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-1292259290-318173964-3468957085</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090225000000.000000+000</Date></BIOS><HWID>F5303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5D65FE14D58F586</Val><Hash>BAoDbPc0n8rFHidSDI0n88MWyd0=</Hash><Pid>89388-707-0270147-65625</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEAAQABAAMAAQACAAAAAwABAAEAJJQWoFxJ2jM+LHYOKB/OcPL0VG2z0CBN7gOsViqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
MCFG DELL M09
SLIC DELL M09
SSDT PmRef CpuPm
- Edited by rClient Sunday, November 6, 2011 10:51 AM
Sunday, November 6, 2011 10:25 AM -
if i put something in there that i wasn't meant to please tell me to take it out.Sunday, November 6, 2011 10:36 AM
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"rClient" wrote in message news:6fae9235-a8da-495e-81ce-3b814c6c49cb...
Here you go ( I think i fixed it but just to make sure here is the files you wanted)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Other data-->
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090225000000.000000+000</Date></BIOS
Licensing Data-->
CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
Nope – it’s not fixed. (and there’s nothing ‘user-identifiable’ in the report anyhow – don’t worry!)I’ve highlighted your problems above1) Unless you got the Office 2007 Enterprise though your employer, it’s a counterfeit.2) The VBScript error – I’ve only seen this a couple of times, and it was then associated with a hack to circumvent activation and validation requirements.If that was your ‘fix’, then a) it failed, and b) it was a very silly thing to do, as you cannot be sure what else it installed to the system. Undo it if you can, then post a new MGADiag report.If you’ve not installed a hack, then try thisClick on the Start buttonIn the Search box, typeregsvr32 vbscript.dlland hot the Enter keyYou should get a message after a few second saying that the DllRegisterServer in vbscript.dll succeeded.reboot, and run another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 11:18 AMModerator -
"rClient" wrote in message news:6fae9235-a8da-495e-81ce-3b814c6c49cb...
Here you go ( I think i fixed it but just to make sure here is the files you wanted)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Other data-->
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090225000000.000000+000</Date></BIOS
Licensing Data-->
CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
Nope – it’s not fixed. (and there’s nothing ‘user-identifiable’ in the report anyhow – don’t worry!)I’ve highlighted your problems above1) Unless you got the Office 2007 Enterprise though your employer, it’s a counterfeit.2) The VBScript error – I’ve only seen this a couple of times, and it was then associated with a hack to circumvent activation and validation requirements.If that was your ‘fix’, then a) it failed, and b) it was a very silly thing to do, as you cannot be sure what else it installed to the system. Undo it if you can, then post a new MGADiag report.If you’ve not installed a hack, then try thisClick on the Start buttonIn the Search box, typeregsvr32 vbscript.dlland hot the Enter keyYou should get a message after a few second saying that the DllRegisterServer in vbscript.dll succeeded.reboot, and run another MGADiag report.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 11:25 AM -
"rClient" wrote in message news:8c2f8795-a710-4a17-a6a5-353fcf1c2799...Didn't hack anything i got my laptop with vista from Dell no one else and i just restarted my laptop and the genuine thing stopped popping up but ill try the dllregisterserver right now.That’s why I said ‘If’ :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 11:33 AMModerator -
"rClient" wrote in message news:8c2f8795-a710-4a17-a6a5-353fcf1c2799...Didn't hack anything i got my laptop with vista from Dell no one else and i just restarted my laptop and the genuine thing stopped popping up but ill try the dllregisterserver right now.That’s why I said ‘If’ :)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothDiagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CGWindows Product Key Hash: TAKEN OUTWindows Product ID: TAKEN OUTWindows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6002.2.00010300.2.0.002ID: {ED73E74B-79D7-4A5D-8BE0-7894656F51CB}(3)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows Vista (TM) Home BasicArchitecture: 0x00000000Build lab: 6002.vistasp2_gdr.110617-0336TTS Error:Validation Diagnostic:Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 100 GenuineMicrosoft Office Enterprise 2007 - 100 GenuineMicrosoft Office Home and Student 2007 - 100 GenuineOGA Version: Registered, 1.7.111.0Signed By: MicrosoftOffice Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Users\ste\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{ED73E74B-79D7-4A5D-8BE0-7894656F51CB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-1292259290-318173964-3468957085</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090225000000.000000+000</Date></BIOS><HWID>F5303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5D65FE14D58F586</Val><Hash>BAoDbPc0n8rFHidSDI0n88MWyd0=</Hash><Pid>89388-707-0270147-65625</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".Windows Activation Technologies-->N/AHWID Data-->HWID Hash Current: NgAAAAEAAQABAAMAAQACAAAAAwABAAEAJJQWoFxJ2jM+LHYOKB/OcPL0VG2z0CBN7gOsViqFOEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20000OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC DELL M09FACP DELL M09HPET DELL M09MCFG DELL M09SLIC DELL M09SSDT PmRef CpuPmIt still says vbscript error don't know why though.Sunday, November 6, 2011 12:03 PM -
"rClient" wrote in message news:054c48a3-3407-49e6-bc88-cd0aeb971f9b...Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CGWindows Product Key Hash: TAKEN OUTWindows Product ID: TAKEN OUTWindows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6002.2.00010300.2.0.002Licensing Data-->CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".Windows Activation Technologies—>It still says vbscript error don't know why though.Did you get the Success message?If so, then it may be corruption in the Licensing Store.Please try the below steps to recreate the Store files. This may resolve the issue.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
Reboot TWICEIf necessary, then you may be required to enter the Product Key and/or Activate. (check again for a COA sticker!)
Reboot
Once complete, please post back with a new MGADiag report
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 12:16 PMModerator -
"rClient" wrote in message news:054c48a3-3407-49e6-bc88-cd0aeb971f9b...Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CGWindows Product Key Hash: TAKEN OUTWindows Product ID: TAKEN OUTWindows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6002.2.00010300.2.0.002Licensing Data-->CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".Windows Activation Technologies—>It still says vbscript error don't know why though.Did you get the Success message?If so, then it may be corruption in the Licensing Store.Please try the below steps to recreate the Store files. This may resolve the issue.
1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
Reboot TWICEIf necessary, then you may be required to enter the Product Key and/or Activate. (check again for a COA sticker!)
Reboot
Once complete, please post back with a new MGADiag report
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 12:29 PM -
"rClient" wrote in message news:704b07bf-7115-430c-bbd7-acb08a43b6f0..."rClient" wrote in message news:054c48a3-3407-49e6-bc88-cd0aeb971f9b...Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CGWindows Product Key Hash: TAKEN OUTWindows Product ID: TAKEN OUTWindows Product ID Type: 2Windows License Type: OEM SLP
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWhy suddenly start redacting information that’s already public knowledge? (missed it the fist time)There is nothing in the report that can be used to either identify you or your machine (except possibly your username) – and your redacting info does nothing but reduce the likelihood of a full solution (and the more cynical of the answerers may wonder exactly why you’re doing it).Please post a new MGADiag report so that we can check it out.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 12:39 PMModerator -
"rClient" wrote in message news:704b07bf-7115-430c-bbd7-acb08a43b6f0..."rClient" wrote in message news:054c48a3-3407-49e6-bc88-cd0aeb971f9b...Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CGWindows Product Key Hash: TAKEN OUTWindows Product ID: TAKEN OUTWindows Product ID Type: 2Windows License Type: OEM SLP
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWhy suddenly start redacting information that’s already public knowledge? (missed it the fist time)There is nothing in the report that can be used to either identify you or your machine (except possibly your username) – and your redacting info does nothing but reduce the likelihood of a full solution (and the more cynical of the answerers may wonder exactly why you’re doing it).Please post a new MGADiag report so that we can check it out.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth2) Type: %windir%\system32 into the browser address bar.3) Find the file CMD.exe4) Right-Click on CMD.exe and select 'Run as Administrator'5) Type: net stop slsvc (it may ask you if you are sure, select yes)6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing7) Type: rename tokens.dat tokens.bar8) Type: cd %windir%\system329) Type: net start slsvc10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)Reboot TWICEI DON'T HAVE A CLUE ON WHAT THE HELL AM DOING!! (I DONE THE FIRST HALF AND IT STOPPED READY BOOST AND SOFTWARE LICENCING CAN'T DO ANYTHING ELSE AS I DON'T HAVE A CLUE!)Sunday, November 6, 2011 1:30 PM -
"rClient" wrote in message news:c1ecdce9-38bb-4bfe-a386-00b0b42e36c5.......Because i don't have a clue on what am doing i just want my laptop to work normally and these steps you ....I DON'T HAVE A CLUE ON WHAT THE HELL AM DOING!! (I DONE THE FIRST HALF AND IT STOPPED READY BOOST AND SOFTWARE LICENCING CAN'T DO ANYTHING ELSE AS I DON'T HAVE A CLUE!)First of all – calm down, we’ll get there in the end ;)The whole point of the instructions is that they are pretty much foolproof – I’ll try and explain what they do, line by line1) opens an Internet Explorer window (the rest won’t work if your default browser isn’t IE) – we use this method because these instructions will work even in a machine that is in Reduced Functionality Mode, where access to Windows Explorer is locked out.2) opens the System32 folder on your computer so that IE is being used as Windows Explorer3) and 4) start the Command Prompt window in Administrator mode, which has higher privileges that in Normal mode, and can run more powerful commands.5) Stops the Software Licensing Service so that we can make changes to parts of it that are locked while it’s running. ReadyBoost is also stopped, because that service requires the Software Licensing Service to be running. – you almost certainly are not using ReadyBoost anyhow.6) moves the focus of the window to the right place for finding the file that we need to change7) renames the file concerned – which means that we have a backup if things go awry, or anyone wants to have a look at the old file8) takes the window focus back to the System32 folder (not strictly necessary, but it’s tidy<g>)9) Restarts the Software Licensing Service10) rebuilds the Licensing store – which can be quite a long processThe two reboots are required to ensure that windows updates some necessary files,and then entering the Key and activating are normal operations – which may not be required.It’s actually a very simple process as far as the user is concerned – but complicated to explain and usually takes less time to do than to read this :) What goes on behind the scenes as the Licensing Store is rebuild is another matter – and only MS really knows what happens there.Now – how far did you get?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 2:02 PMModerator -
"rClient" wrote in message news:c1ecdce9-38bb-4bfe-a386-00b0b42e36c5.......Because i don't have a clue on what am doing i just want my laptop to work normally and these steps you ....I DON'T HAVE A CLUE ON WHAT THE HELL AM DOING!! (I DONE THE FIRST HALF AND IT STOPPED READY BOOST AND SOFTWARE LICENCING CAN'T DO ANYTHING ELSE AS I DON'T HAVE A CLUE!)First of all – calm down, we’ll get there in the end ;)The whole point of the instructions is that they are pretty much foolproof – I’ll try and explain what they do, line by line1) opens an Internet Explorer window (the rest won’t work if your default browser isn’t IE) – we use this method because these instructions will work even in a machine that is in Reduced Functionality Mode, where access to Windows Explorer is locked out.2) opens the System32 folder on your computer so that IE is being used as Windows Explorer3) and 4) start the Command Prompt window in Administrator mode, which has higher privileges that in Normal mode, and can run more powerful commands.5) Stops the Software Licensing Service so that we can make changes to parts of it that are locked while it’s running. ReadyBoost is also stopped, because that service requires the Software Licensing Service to be running. – you almost certainly are not using ReadyBoost anyhow.6) moves the focus of the window to the right place for finding the file that we need to change7) renames the file concerned – which means that we have a backup if things go awry, or anyone wants to have a look at the old file8) takes the window focus back to the System32 folder (not strictly necessary, but it’s tidy<g>)9) Restarts the Software Licensing Service10) rebuilds the Licensing store – which can be quite a long processThe two reboots are required to ensure that windows updates some necessary files,and then entering the Key and activating are normal operations – which may not be required.It’s actually a very simple process as far as the user is concerned – but complicated to explain and usually takes less time to do than to read this :) What goes on behind the scenes as the Licensing Store is rebuild is another matter – and only MS really knows what happens there.Now – how far did you get?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 2:26 PM -
I get to part cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing but i don't know how to exactly get there i type it in and it says "Cannot be Found" any help?
- Edited by rClient Sunday, November 6, 2011 3:02 PM
Sunday, November 6, 2011 3:00 PM -
"rClient" wrote in message news:b2dc735b-ea04-4efb-b1bd-f4c8afac4826...Part 1 my internet explorer default is mozilla i think i don't know how to change it. + am clueless with laptops i just want it fixed^^You must have got further than that to be able to stop the Software Licensing and ReadyBoost services - and the report shows that your default browser is Internet Explorer 8.Just follow the instructions carefully from the start again, after restarting the computer.1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'(you may be asked to confirm this – say yes)
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type:cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
(This should all be on one line – even if it wraps on this page, or on the window)7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
Reboot TWICEIf necessary, then you may be required to enter the Product Key and/or Activate. (check again for a COA sticker!)
Reboot
Once complete, please post back with a new MGADiag report
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 3:07 PMModerator -
"rClient" wrote in message news:b2dc735b-ea04-4efb-b1bd-f4c8afac4826...Part 1 my internet explorer default is mozilla i think i don't know how to change it. + am clueless with laptops i just want it fixed^^You must have got further than that to be able to stop the Software Licensing and ReadyBoost services - and the report shows that your default browser is Internet Explorer 8.Just follow the instructions carefully from the start again, after restarting the computer.1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'(you may be asked to confirm this – say yes)
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type:cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
(This should all be on one line – even if it wraps on this page, or on the window)7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
Reboot TWICEIf necessary, then you may be required to enter the Product Key and/or Activate. (check again for a COA sticker!)
Reboot
Once complete, please post back with a new MGADiag report
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 3:39 PM -
"rClient" wrote in message news:6a7d185c-c028-48f3-87d2-990df1ccbdf3...cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothYou can copy it and paste it into the command window.Highlight the line above and hold down the Ctrl key, and tap the C keyThat will copy the line to your clipboard (which you can’t see)now go into the command prompt, and click on the little black/white icon at the top left.Select Paste.you may or may not then need to hit the Enter key.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 4:23 PMModerator -
"rClient" wrote in message news:6a7d185c-c028-48f3-87d2-990df1ccbdf3...cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothYou can copy it and paste it into the command window.Highlight the line above and hold down the Ctrl key, and tap the C keyThat will copy the line to your clipboard (which you can’t see)now go into the command prompt, and click on the little black/white icon at the top left.Select Paste.you may or may not then need to hit the Enter key.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 4:29 PM -
"rClient" wrote in message news:187b4c75-5197-42b0-802d-287592c563fc...it says cannot find vbscript engine but this is a legit copy of vista wtf is going on?at the command prompt, typeregsvr32 vbscript.dlland hit the Enter key – after a couple of seconds you should get a Success message from Windows.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 4:39 PMModerator -
"rClient" wrote in message news:187b4c75-5197-42b0-802d-287592c563fc...it says cannot find vbscript engine but this is a legit copy of vista wtf is going on?at the command prompt, typeregsvr32 vbscript.dlland hit the Enter key – after a couple of seconds you should get a Success message from Windows.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 4:47 PM -
Just got a message pop up in a box saying this "You need to reinstall Windows" is this a problem or does this mean something has corrupted?Sunday, November 6, 2011 5:19 PM
-
"rClient" wrote in message news:f36f7905-3721-427e-b634-64bc40e766a0..."rClient" wrote in message news:187b4c75-5197-42b0-802d-287592c563fc...it says cannot find vbscript engine but this is a legit copy of vista wtf is going on?at the command prompt, typeregsvr32 vbscript.dlland hit the Enter key – after a couple of seconds you should get a Success message from Windows.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWhere did you get to in the fix list?assuming you’ve not rebooted the machine, go to line 10 and try that command again10) Type: cscript slmgr.vbs -rilc
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 5:20 PMModerator -
"rClient" wrote in message news:aeb15584-6e45-4678-8d2e-cf4706539dcf...Just got a message pop up in a box saying this "You need to reinstall Windows" is this a problem or does this mean something has corrupted?That’s pretty normal at that stage :) – see my post timed one minute after yours <g>)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 5:37 PMModerator -
"rClient" wrote in message news:f36f7905-3721-427e-b634-64bc40e766a0..."rClient" wrote in message news:187b4c75-5197-42b0-802d-287592c563fc...it says cannot find vbscript engine but this is a legit copy of vista wtf is going on?at the command prompt, typeregsvr32 vbscript.dlland hit the Enter key – after a couple of seconds you should get a Success message from Windows.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWhere did you get to in the fix list?assuming you’ve not rebooted the machine, go to line 10 and try that command again10) Type: cscript slmgr.vbs -rilc
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 5:38 PM -
"rClient" wrote in message news:6995d6d0-3a4c-4aac-a3e8-fe99907a517d..."rClient" wrote in message news:f36f7905-3721-427e-b634-64bc40e766a0..."rClient" wrote in message news:187b4c75-5197-42b0-802d-287592c563fc...it says cannot find vbscript engine but this is a legit copy of vista wtf is going on?at the command prompt, typeregsvr32 vbscript.dlland hit the Enter key – after a couple of seconds you should get a Success message from Windows.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWhere did you get to in the fix list?assuming you’ve not rebooted the machine, go to line 10 and try that command again10) Type: cscript slmgr.vbs -rilc
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothOh heck! -At the prompt, type SFC /SCANNOWThis will take a few minutes.do not be alarmed when it (almost certainly) says that it couldn’t fix everything – that’s common enough.then try line 10 again.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 6:11 PMModerator -
"rClient" wrote in message news:6995d6d0-3a4c-4aac-a3e8-fe99907a517d..."rClient" wrote in message news:f36f7905-3721-427e-b634-64bc40e766a0..."rClient" wrote in message news:187b4c75-5197-42b0-802d-287592c563fc...it says cannot find vbscript engine but this is a legit copy of vista wtf is going on?at the command prompt, typeregsvr32 vbscript.dlland hit the Enter key – after a couple of seconds you should get a Success message from Windows.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothWhere did you get to in the fix list?assuming you’ve not rebooted the machine, go to line 10 and try that command again10) Type: cscript slmgr.vbs -rilc
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothOh heck! -At the prompt, type SFC /SCANNOWThis will take a few minutes.do not be alarmed when it (almost certainly) says that it couldn’t fix everything – that’s common enough.then try line 10 again.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSunday, November 6, 2011 8:46 PM -
"rClient" wrote in message news:5e4438b0-3e7e-4fdc-936d-0990098d3653...It still cant find "VBScipt" but this message keeps popping up "Windows needs to be reinstalled" it gives a brief not why and it says something like files have been altered or something.(sorry about the interruption in service – my internet connection went down)Please get in the habit of making EXACT notes about error messages, as it makes things very much easier for whoever is assisting you.That said all those error messages are very familiar and not surprising given your problem.I’ll be back shortly after some research.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 10:12 AMModerator -
"rClient" wrote in message news:5e4438b0-3e7e-4fdc-936d-0990098d3653...It still cant find "VBScipt" but this message keeps popping up "Windows needs to be reinstalled" it gives a brief not why and it says something like files have been altered or something.It appears that this problem may be caused by your anti-virus.What Anti-Virus do you have installed? (Full version details, please)Is it up-to-date?What other Anti-viruses have EVER been installed on this machine?open an Admin Command Prompt windowat the prompt type (or copy/paste)reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32Copy the response to your reply (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response using right-click+Paste, or Ctrl+V).
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Edited by Noel D PatonModerator Monday, November 7, 2011 4:19 PM
Monday, November 7, 2011 12:04 PMModerator -
"rClient" wrote in message news:5e4438b0-3e7e-4fdc-936d-0990098d3653...It still cant find "VBScipt" but this message keeps popping up "Windows needs to be reinstalled" it gives a brief not why and it says something like files have been altered or something.It appears that this problem may be caused by your anti-virus.What Anti-Virus do you have installed? (Full version details, please)Is it up-to-date?What other Anti-viruses have EVER been installed on this machine?open an Admin Command Prompt windowat the prompt type (or copy/paste)reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32Copy the response to your reply (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response using right-click+Paste, or Ctrl+V).
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothCopyright (c) 2006 Microsoft Corporation. All rights reserved.C:\Windows\System32>reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-0ERROR: The system was unable to find the specified registry key or value.C:\Windows\System32>0AA004A55E8}\InprocServer32 HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-0The system cannot find the path specified.C:\Windows\System32>0AA004A55E8}\InprocServer32also i use Avast! anti virus its fully up to date but a lot of people say this could be the problem.Monday, November 7, 2011 3:50 PM -
"rClient" wrote in message news:8c9f0cc6-e01c-4765-9995-d6d87e4fc9c7...Sorry for no response on my behalf i was in school but here is what i got form what you told me to do Microsoft Windows [Version 6.0.6002]Copyright (c) 2006 Microsoft Corporation. All rights reserved.C:\Windows\System32>reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-0ERROR: The system was unable to find the specified registry key or value.C:\Windows\System32>0AA004A55E8}\InprocServer32 HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-0The system cannot find the path specified.C:\Windows\System32>0AA004A55E8}\InprocServer32also i use Avast! anti virus its fully up to date but a lot of people say this could be the problem.
No – Avast is not known for creating this problem – I would almost have put money on it being Norton.Has Norton EVER been installed on that machine?Have you ever used a registry ‘cleaner’Forgetting that, for a moment – we need to get that command running properly, since so far, it’s failed 2.5 times :)It looks like it was caused by bad formatting on the web page - I wish MS was consistent about it!try this one....reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32
copy and paste the whole line into the prompt window - it will wrap, but that's OK.Hit the Enter Key (if you need to)and then copy and paste the lot back... (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response using right-click+Paste, or Ctrl+V).(you're learning new stuff all the time - you'll be a programmer by the end of the day <g>)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 4:14 PMModerator -
"rClient" wrote in message news:8c9f0cc6-e01c-4765-9995-d6d87e4fc9c7...Sorry for no response on my behalf i was in school but here is what i got form what you told me to do Microsoft Windows [Version 6.0.6002]Copyright (c) 2006 Microsoft Corporation. All rights reserved.C:\Windows\System32>reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-0ERROR: The system was unable to find the specified registry key or value.C:\Windows\System32>0AA004A55E8}\InprocServer32 HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-0The system cannot find the path specified.C:\Windows\System32>0AA004A55E8}\InprocServer32also i use Avast! anti virus its fully up to date but a lot of people say this could be the problem.
No – Avast is not known for creating this problem – I would almost have put money on it being Norton.Has Norton EVER been installed on that machine?Have you ever used a registry ‘cleaner’Forgetting that, for a moment – we need to get that command running properly, since so far, it’s failed 2.5 times :)It looks like it was caused by bad formatting on the web page - I wish MS was consistent about it!try this one....reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32
copy and paste the whole line into the prompt window - it will wrap, but that's OK.Hit the Enter Key (if you need to)and then copy and paste the lot back... (click on the black/white icon top left of the window, click on Edit...>Select All, and hit the Enter key to copy the whole thing to the clipboard, you can then paste it to your response using right-click+Paste, or Ctrl+V).(you're learning new stuff all the time - you'll be a programmer by the end of the day <g>)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMicrosoft Windows [Version 6.0.6002]Copyright (c) 2006 Microsoft Corporation. All rights reserved.C:\Windows\System32>HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32The system cannot find the path specified.C:\Windows\System32>reg query HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32ERROR: The system was unable to find the specified registry key or value.C:\Windows\System32>Norton has never been used on my laptop as i find it terrible anti virus but that's just me on the other hand i have used registry cleaner A LOT.Monday, November 7, 2011 5:39 PM -
"rClient" wrote in message news:a5a4942e-607f-4337-af9a-3c31fd889b23...Norton has never been used on my laptop as i find it terrible anti virus but that's just me on the other hand i have used registry cleaner A LOT.Oh dear!Which one?Registry Cleaners are death to computers – they produce lovely statistics that show they’re doing wonderful things, while actually making your system less and less stable.PLEASE see what you can do about UNDOING all recent changes the cleaner has made to your system – because it’s almost certainly the cause of ALL your problems.Then do yourself a big favour, and uninstall it, and promise yourself never to touch another.Since we can’t seem to get the command to work, I’m going to put a file up on my SkyDrive for you.Please download it, and then unzip it to your desktop – it’ll produce a file called VBfix.reg – then right-click on the VBfix.reg, and select Merge from the option list.With any luck it will fix the problem with VBScript.The file on the SkyDrive is here – VBfix
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Noel D PatonModerator Monday, November 7, 2011 8:08 PM
- Unmarked as answer by Darin Smith MS Monday, November 7, 2011 11:36 PM
- Marked as answer by Darin Smith MS Monday, November 7, 2011 11:37 PM
Monday, November 7, 2011 5:51 PMModerator -
"rClient" wrote in message news:a5a4942e-607f-4337-af9a-3c31fd889b23...Norton has never been used on my laptop as i find it terrible anti virus but that's just me on the other hand i have used registry cleaner A LOT.Oh dear!Which one?Registry Cleaners are death to computers – they produce lovely statistics that show they’re doing wonderful things, while actually making your system less and less stable.PLEASE see what you can do about UNDOING all recent changes the cleaner has made to your system – because it’s almost certainly the cause of ALL your problems.Then do yourself a big favour, and uninstall it, and promise yourself never to touch another.Since we can’t seem to get the command to work, I’m going to put a file up on my SkyDrive for you.Please download it, and then unzip it to your desktop – it’ll produce a file called VBfix.reg – then right-click on the VBfix.reg, and select Merge from the option list.With any luck it will fix the problem with VBScript.The file on the SkyDrive is here – VBfix
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, November 7, 2011 11:37 PM
- Unmarked as answer by Darin Smith MS Monday, November 7, 2011 11:37 PM
Monday, November 7, 2011 6:01 PM -
"rClient" wrote in message news:3bbb2cf8-3e97-445e-87d1-ce9a9399ec73...The good thing about the registery is that i can get everything back so ill do that right now and delete it!Which one is it?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 6:04 PMModerator -
"rClient" wrote in message news:3bbb2cf8-3e97-445e-87d1-ce9a9399ec73...The good thing about the registery is that i can get everything back so ill do that right now and delete it!Which one is it?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 6:07 PM -
"rClient" wrote in message news:c95ea275-5b48-4df7-b9d5-87e273eb769d..."rClient" wrote in message news:3bbb2cf8-3e97-445e-87d1-ce9a9399ec73...The good thing about the registery is that i can get everything back so ill do that right now and delete it!Which one is it?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothNo – with any luck it may even have fixed something, if it went back to before you started having problems!lets try another MGADiag report, please.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 6:15 PMModerator -
"rClient" wrote in message news:c95ea275-5b48-4df7-b9d5-87e273eb769d..."rClient" wrote in message news:3bbb2cf8-3e97-445e-87d1-ce9a9399ec73...The good thing about the registery is that i can get everything back so ill do that right now and delete it!Which one is it?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothNo – with any luck it may even have fixed something, if it went back to before you started having problems!lets try another MGADiag report, please.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 6:20 PM -
This is going down hill look at this
Monday, November 7, 2011 6:22 PM -
"rClient" wrote in message news:db52c00b-0a70-47c9-8955-f08f9f7ff76d...
This is going down hill look at this
That’s not too important for the moment.Undo the latest two changes – the other ones are a little old.Then reboot, and wait for 5 minutes before doing anything.then run the MGADiag tool again.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 6:27 PMModerator -
"rClient" wrote in message news:db52c00b-0a70-47c9-8955-f08f9f7ff76d...
This is going down hill look at this
That’s not too important for the moment.Undo the latest two changes – the other ones are a little old.Then reboot, and wait for 5 minutes before doing anything.then run the MGADiag tool again.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 6:43 PM -
"rClient" wrote in message news:a4eb0460-493d-4c4a-9e42-745ea934574e...Can you give me another download link for MGADiag again i deleted it.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 6:46 PMModerator -
"rClient" wrote in message news:a4eb0460-493d-4c4a-9e42-745ea934574e...Can you give me another download link for MGADiag again i deleted it.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 6:52 PM -
Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: 0x0Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CGWindows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=Windows Product ID: 89572-OEM-7332166-00096Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6002.2.00010300.2.0.002ID: {8F410073-D2EB-46A4-BD6F-FD84EAFEE279}(3)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: Registered, 1.9.42.0Signed By: MicrosoftProduct Name: Windows Vista (TM) Home BasicArchitecture: 0x00000000Build lab: 6002.vistasp2_gdr.110617-0336TTS Error:Validation Diagnostic:Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 100 GenuineMicrosoft Office Enterprise 2007 - 100 GenuineMicrosoft Office Home and Student 2007 - 100 GenuineOGA Version: Registered, 1.7.111.0Signed By: MicrosoftOffice Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Users\ste\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{8F410073-D2EB-46A4-BD6F-FD84EAFEE279}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-1292259290-318173964-3468957085</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090225000000.000000+000</Date></BIOS><HWID>F5303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5D65FE14D58F586</Val><Hash>BAoDbPc0n8rFHidSDI0n88MWyd0=</Hash><Pid>89388-707-0270147-65625</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->CScript Error: Can't find script engine "VBScript" for script "C:\Windows\system32\slmgr.vbs".Windows Activation Technologies-->N/AHWID Data-->HWID Hash Current: NgAAAAEAAQABAAMAAQACAAAAAwABAAEAJJQWoFxJ2jM+LHYOKB/OcPL0VG2z0CBN7gOsViqFOEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20000OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC DELL M09FACP DELL M09HPET DELL M09MCFG DELL M09SLIC DELL M09SSDT PmRef CpuPmSome reason it cant find VBScript still i still haven't used VBFix as of yet should i do it now? + does it matter if i keep my activation keys and stuff that is at the top of my post or doesn't it matter?
- Edited by rClient Monday, November 7, 2011 7:00 PM
Monday, November 7, 2011 6:58 PM -
You may as well give it a go - but from your descriptions, it sounds very much as if you should be backing up the data you have to external media so that you can do a System Recovery back to ex-factory state - it's beginning to sound terminal.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 7:18 PMModerator -
You may as well give it a go - but from your descriptions, it sounds very much as if you should be backing up the data you have to external media so that you can do a System Recovery back to ex-factory state - it's beginning to sound terminal.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothI restarted from scratch almost a month ago and it didn't do much different with the blue screen thing. heres my other MGADaig
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {8F410073-D2EB-46A4-BD6F-FD84EAFEE279}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\ste\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8F410073-D2EB-46A4-BD6F-FD84EAFEE279}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-1292259290-318173964-3468957085</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090225000000.000000+000</Date></BIOS><HWID>F5303507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5D65FE14D58F586</Val><Hash>BAoDbPc0n8rFHidSDI0n88MWyd0=</Hash><Pid>89388-707-0270147-65625</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600096-02-2057-6001.0000-2542011
Installation ID: 015296595872345436745043542851239211206402883076015711
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: CH4CG
License Status: Licensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEAAQABAAMAAQACAAAAAwABAAEAJJQWoFxJ2jM+LHYOKB/OcPL0VG2z0CBN7gOsViqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
MCFG DELL M09
SLIC DELL M09
SSDT PmRef CpuPm
I cant seem to find the VBScript error may the vb.fix have worked?
Monday, November 7, 2011 7:39 PM -
"rClient" wrote in message news:647acfc0-0782-4e58-8c64-b4f4aaa521db...
I restarted from scratch almost a month ago and it didn't do much different with the blue screen thing. heres my other MGADaig
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
Windows Product ID: 89572-OEM-7332166-00096
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
Other data-->
SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20090225000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Partial Product Key: CH4CG
License Status: Licensed
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
MCFG DELL M09
SLIC DELL M09
SSDT PmRef CpuPm
I cant seem to find the VBScript error may the vb.fix have worked?
Yay! we did it!Error fixed – and WGA reporting all fine and dandy :)A long fight, but we beat it in the end – and we both learned a little along the way.That blue screen error does concern me, though – it shouldn’t be happening after a factory restore.You should gather the information about that from Event Viewer, and then post in the Answers forums about it, with as much detail as you can about when it happened first, and when it happens now.It may simply be an old driver that needs updating to cope with Vista’s updates.Thanks for the ride – even if it was bumpy at times :DGood luck!.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 7:59 PMModerator -
So is that it? my windows is back to normal? i can now jump for joy!!!! W0000Monday, November 7, 2011 8:06 PM
-
Yep - at least as far as this forum is concerned (I've marked the relevant post as the Answer but feel free to confirm it yourself if you want.)
Like I say, you need to get that BSOD (Blue Screen Of Death) error fixed, as it will hurt your machine in the long run.
Go to the Answers forums here.... http://answers.microsoft.com/en-us/windows/forum/windows_vista-system
with details, and someone should be able to help.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, November 7, 2011 8:12 PMModerator