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Window 7 build 7601 this copy is not genuine ( i need help) RRS feed

  • Question

  • I just bought Office home and student 2010 3 days ago at sitex Singapore. i installed it that day and the next day it says Window 7 build 7601 this copy is not genuine. I install it correctly but i got this result.

     

    Tuesday, November 29, 2011 9:03 AM

Answers

  • "alifvs" wrote in message news:7a4432d7-8556-493f-a9b9-d5d8d25260a8...

    I just bought Office home and student 2010 3 days ago at sitex Singapore. i installed it that day and the next day it says Window 7 build 7601 this copy is not genuine. I install it correctly but i got this result.

     

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    http://www.microsoft.com/howtotell/content.aspx?pg=coa

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Saturday, December 3, 2011 12:06 AM
    Tuesday, November 29, 2011 9:33 AM
    Moderator

All replies

  • "alifvs" wrote in message news:7a4432d7-8556-493f-a9b9-d5d8d25260a8...

    I just bought Office home and student 2010 3 days ago at sitex Singapore. i installed it that day and the next day it says Window 7 build 7601 this copy is not genuine. I install it correctly but i got this result.

     

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    http://www.microsoft.com/howtotell/content.aspx?pg=coa

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Saturday, December 3, 2011 12:06 AM
    Tuesday, November 29, 2011 9:33 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Saturday, December 3, 2011 12:06 AM