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Unable to re-install OneCare RRS feed

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    I have a similar problem with OneCare. It has been "at risk" for a month because SOME updates were not downloaded.

    I uninstalled it and attempted to re-install with my CD. It starts to download & insatll then presents me with error code: 0044-80070641
    Monday, June 16, 2008 3:45 PM

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    Try installing from the One Care download site - http://onecare.live.com/standard/en-us/install/install.htm

     

    Monday, June 16, 2008 4:07 PM
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    I removed everything that might be blocking the install and some of it I paid good money for so now I am wide open and it still won't install. And the fix didn't either.

    \

    Wednesday, August 6, 2008 3:47 PM
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    Download and run the Cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

    Then try the re-install. If this still does not help, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Wednesday, August 6, 2008 4:14 PM
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    Steve, I can't find One carew to uninstall it. I uninstalled it earlier and when I did the website install it quit saying I had a version already running and to clopse it before trying again. How do i find it to remove it?

     

     

    Wednesday, August 6, 2008 4:22 PM
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    The cleanup tool I linked to in the other post will take care of removing it if parts are "stuck" and not removed via the normal method. If that fails, support is the way to go - they can remove all traces manually.

    -steve

     

    Wednesday, August 6, 2008 4:29 PM
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    I have tryed to use the cleaning feature but it gets stuck I have left it on a whole weekend and never finished.

     

    Tuesday, August 19, 2008 2:28 PM
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     v-romano wrote:
    I have tryed to use the cleaning feature but it gets stuck I have left it on a whole weekend and never finished.

     

    If the cleanup tool is failing to run and does not return an error, your best bet is to contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Tuesday, August 19, 2008 4:29 PM
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    Had a virus from an ecard. I got rid of it, but it turned off virus protection in oncare & would not let me turn it on.  I uninstalled onecare, & it gave errors & said it could not, but it was partially gone.  Would not reinstall.

    I did the cleanup from onecare, but still will not reinstall.

    Wednesday, August 20, 2008 2:16 PM
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     boese wrote:

    Had a virus from an ecard. I got rid of it, but it turned off virus protection in oncare & would not let me turn it on.  I uninstalled onecare, & it gave errors & said it could not, but it was partially gone.  Would not reinstall.

    I did the cleanup from onecare, but still will not reinstall.

    I suggest that you contact support as I suspect that the virus may still exist on your PC, preventing the reinstall.

      

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Wednesday, August 20, 2008 2:33 PM
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