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getting on line RRS feed

  • General discussion

  • one of my computers will not connect to the internet since I turned it off. on startup I get error messages "MsMpEng.exe application error" "RUNDLL Error loading C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL" and when I try repairing my

    local area connection it will not renew my ip address. This computer also takes forever to startup. Any thoughts would be appreicated
    Monday, December 8, 2008 6:42 PM

All replies

  • I originally marked your post as off topic and was about to move it, when I saw the reference to msmpeng.exe

    Are you using Windows Live OneCare? Or are you running Windows Defender. If only the latter, you are off topic for this forum. If the former, you are on topic, though I'm not sure why you are getting the error. Basically, newdotnet is likely to be spyware. If OneCare or Defender are reporting an error, it would seem that removal of the spyware was incomplete.

    If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

     

    -steve

    Monday, December 8, 2008 8:06 PM
    Moderator