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Office 2007 validation - non genuine notices although diagnostiv appears to say genuine RRS feed

  • Question

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    I have run the diagnostic tool and it is coming back saying genuine but appears to be only looking at windows 7 (not office 2007 which is where i am getting the messages when i open word or outlook).

    Please can you advise is my copy of office 2007 genuine or not?

    I am being prompted now to say that in 14 days a non genuine status will be posted on my office copy work (not sure what this means or will result in can you advise on that too).

    If this copy is not genuine i will have to go through the motions of advising MS, chasing down the supplier and i suppose getting another copy.

    Your help is most appreciated.

     

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

     

    Cached Validation Code: 0x0

    Windows Product Key: *****-*****-D6BFR-T9QHQ-WT7HT

    Windows Product Key Hash: foFk9NFY3vbJNVcvC8yFVlnIAlY=

    Windows Product ID: 00359-112-5590441-85104

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {07B09291-0965-42E9-89C7-D57306966FFF}(1)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.091207-1941

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: Yes

    Version: 1.9.9.1

    WgaTray.exe Signed By: N/A, hr = 0x800b0100

    WgaLogon.dll Signed By: N/A, hr = 0x800b0100

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{07B09291-0965-42E9-89C7-D57306966FFF}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WT7HT</PKey><PID>00359-112-5590441-85104</PID><PIDType>5</PIDType><SID>S-1-5-21-1793629451-3596631387-3095723993</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VGN-Z31WN_B</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>R3054M3</Version><SMBIOSVersion major="2" minor="4"/><Date>20090323000000.000000+000</Date></BIOS><HWID>11BB3607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File Name="WgaTray.exe" Version="1.9.9.1"/><File Name="WgaLogon.dll" Version="1.9.9.1"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>95996B6549CF586</Val><Hash>zmAvHqC27ZeUHCzgMHzqXs01Mgc=</Hash><Pid>89409-707-1149454-65521</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00170-112-559044-00-1033-7600.0000-0742010

    Installation ID: 005512887875533952655022431420235572218811312113509536

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: WT7HT

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 31/03/2010 12:39:31

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: PASS

    Event Time Stamp: 3:20:2010 11:05

    WAT Activex: Registered

    WAT Admin Service: Registered

     

    HWID Data-->

    HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAeqgKn0Knen/2BGyGomHO7WRiLxzMzuCXRso=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    Sony                      VAIO

      FACP                                   Sony                      VAIO

      DBGP                                   Sony                      VAIO

      HPET                                    Sony                      VAIO

      BOOT                                  Sony                      VAIO

      MCFG                                  Sony                      VAIO

      SLIC                                      Sony                      VAIO

      ASF!                                     Sony                      VAIO

      SSDT                                    Sony                      VAIO

    Wednesday, March 31, 2010 12:04 PM

Answers

  • Hello Henrywho,

    Here is a snippet of your mgadiag report:

    OGA Data-->

    Office Status: 108 Invalid VLK

    Microsoft Office Professional Plus 2007 - 108 Invalid VLK

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Your installation of Office Professional Plus 2007 on your Sony computer is a nongenuine installation.  It is a volume licensing installation that was done with an Invalid Volume Licensing Key.  An Invalid Volume Licensing Product Key is one that was generated by software pirates using a program called a key generator, or KeyGen for short.  This product key was never officially issued by Microsoft, making it Invalid.

    Normally, legitimate users of Volume Licensing editions of Office are associated with larger business, educational, or governmental organizations.  If that's you, please contact your organization's IT support staff for further assistance.

    If your use of this installation of Office Professional Plus 2007 is not associated with a larger business, educational, or governmental organization, and you purchased the installed copy of Office Professional Plus 2007 thinking that it was a retail license for Office Professional 2007 to be sold to individual consumers, it is likely that you are a victim of software piracy and/or counterfeiting.  As an individual consumer, you should never have been sold Volume Licensing (VL) materials such as the VL installation disc and you certainly should not have received a Invalid Product Key.  You should have been sold Genuine retail licensed software.

    If so, your first course of action is to confront your seller with this information and demand a full refund.

    If the seller refuses to help, please file a piracy report at www.microsoft.com/piracy.  Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC  If you think that you qualify for the Genuine Office Offer, apply for the Offer thru the Learn More Online link that the OGA Notifier is displaying.

    One other possibility is that at one time your computer did have a Genuine installation of Office installed, but for some reason it was replaced with the current installation which is nongenuine.  This could have happened if you took your computer to a repair shop and they reinstalled Windows and/or some or all of your programs.  You Get Genuine once again by uninstalling the current nongenuine installation of Office and using your Genuine Microsoft hologrammed Office installation CDs, along with the genuine Product Key found on your Office Edition's Certificate of Authenticity or yellow-orange Proof Of License label, to put back the genuine installation of Office you may have already had on the computer.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, March 31, 2010 7:51 PM