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Windows 7 Ultimate error 0XC004E003 Help!! cannot activate!! RRS feed

  • Question

  • I have Windows 7 Ultimate running on my laptop and I cant activate it. "A problem occured when Windows tried to activate". Error Code 0XC004E003. Heres my diagnostics report: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-X92GV-V7DCV-P4K27 Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s= Windows Product ID: 00426-OEM-8992662-00400 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7600.2.00010100.0.0.001 ID: {B345AEA4-3BA3-4E2C-B2F5-B0FAEE8BC279}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000000 Build lab: 7600.win7_gdr.100618-1621 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: Registered, 2.0.48.0 Signed By: Microsoft Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{B345AEA4-3BA3-4E2C-B2F5-B0FAEE8BC279}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1093559770-275197694-46117795</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G60 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.39</Version><SMBIOSVersion major="2" minor="4"/><Date>20090422000000.000000+000</Date></BIOS><HWID>C2B83607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00178-926-600400-02-1033-7600.0000-2752010 Installation ID: 002206488150815734443231359253582666142256526840287004 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: P4K27 License Status: Initial grace period Time remaining: 35160 minute(s) (24 day(s)) Remaining Windows rearm count: 3 Trusted time: 10/2/2010 4:11:30 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MgAAAAEAAgABAAIAAAACAAAAAgABAAEAeqhEbJ5YQq16f+7KdmmeRgR21F9O6mTERso= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x0 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC INSYDE FACP HPQOEM SLIC-MPC HPET INSYDE SLIC-MPC BOOT INSYDE INSYDE MCFG INSYDE ASF! INTEL HCG SLIC HPQOEM SLIC-MPC SSDT INTEL SataAhci SSDT INTEL SataAhci Please any help would be great. Thanks!
    Saturday, October 2, 2010 8:26 PM

Answers

  • This computer shipped with windows vista on it. The windows installation is an OEM SLP install but the bios does not support windows 7 activation. If the computer did not come with windows 7 and you did not recieve an upgrade from HP you will need to install a validly licensed windows product and activate it. If it did come with win 7 there should be a COA key somewhere on the computer, see the below instructions in this case.

    USE COA KEY/ACTIVATE BY PHONE

    Look on the bottom of your computer for a COA sticker, it may be inside the battery compartment, install that key by navigating to system properties in the control panel (or pressing pause and win keys at the same time), scroll to the bottom of the page and click on change product key.

    Now, activate by phone

    Activate by phone

    1. Type "slui 4" in the start menu search box, hit enter

    2. Select country or region

    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.

    4. activate by phone.

     

    Saturday, October 2, 2010 9:11 PM

All replies

  • This computer shipped with windows vista on it. The windows installation is an OEM SLP install but the bios does not support windows 7 activation. If the computer did not come with windows 7 and you did not recieve an upgrade from HP you will need to install a validly licensed windows product and activate it. If it did come with win 7 there should be a COA key somewhere on the computer, see the below instructions in this case.

    USE COA KEY/ACTIVATE BY PHONE

    Look on the bottom of your computer for a COA sticker, it may be inside the battery compartment, install that key by navigating to system properties in the control panel (or pressing pause and win keys at the same time), scroll to the bottom of the page and click on change product key.

    Now, activate by phone

    Activate by phone

    1. Type "slui 4" in the start menu search box, hit enter

    2. Select country or region

    3. Dial the number, DO NOT select any menu options, just wait and a person will pick up.

    4. activate by phone.

     

    Saturday, October 2, 2010 9:11 PM
  • plz inform me how to change my windows 7 ultimate to genuine and when changing my product key m getting as code error 0xc004e003.
    Thursday, March 29, 2012 1:43 PM
  •   Most Non-Genuine issue look the same regardless of the true underlying cause. So to help minimize the confusion caused by troubleshooting multiple different issues, we ask that all users creat their own thread for thier own specific issue.

      In other words, please do not post "Me Too" messages in other people's threads.

    Read the announcements at the top of the page.

    then click the ask a question button and post your diagnostic in your own thread so it receives proper attention

    Thursday, March 29, 2012 1:56 PM
    Answerer
  • I purchase w 7 ultimate from retail store & serial key-<deleted by Admin> . pl activate.
    • Edited by Darin Smith MS Tuesday, April 24, 2012 6:32 PM deleted product key
    Tuesday, April 24, 2012 9:47 AM
  • First, it is NOT a smart idea to post your Product Key in a public forum were anyone could just copy it down and use it in their own computer and/or share it with all their friends.

    Second, you have posted in a thread created 2 years ago and has been marked as Answered.  If the answer found in this thread does not resolve your issue, then you have a different issue and should create your OWN thread for your Own issue.  Please also make sure to read the "PLEASE READ BEFORE POSTING" thread at http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/e73cf15c-5bbf-47c1-bfd2-25c49f7216dc

    <Product Key removed and Thread Locked>

    Thank you,


    Darin MS

    Tuesday, April 24, 2012 6:37 PM