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I am trying to put One Care on a new computer. I have no idea what my old ID or password is. RRS feed

  • Question

  • How do I find out what my old ID and password were?      I am finding the help instructions very confusing.  Now I am fustrated.

    Thursday, August 7, 2008 11:48 PM

Answers

  • Open Windows Live OneCare on the original computer then click on "Help" then "About Windows Live OneCare".

    The email there will be your Live ID.

    Friday, August 8, 2008 3:35 AM

All replies

  • Open Windows Live OneCare on the original computer then click on "Help" then "About Windows Live OneCare".

    The email there will be your Live ID.

    Friday, August 8, 2008 3:35 AM
  • Also:

    If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate with.

     

    -steve
    Friday, August 8, 2008 1:49 PM
    Moderator