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CRM 2013 - Can not uninstall managed solution if the solution contains a process that references custom fields from the target entity RRS feed

  • Question

  • Hi,

    Steps to produce the issue:

    1) Created a solution (A) in a new org
    2) Added Case entity to the solution (A)
    3) Added a number of custom text fields to the Case entity
    4) Added a workflow (using the designer) to update the record based on values entered into the custom fields
    5) Exported the solution as managed
    6) Imported the solution in a new org as managed
    7) Attempted to uninstall the solution

    Received en error stating that the solution can not be uninstalled due to the dependencies related to the custom fields that were included in the solution (A) workflow.

    Removing the custom fields references from the workflow using the default solution does allow the solution (A) to be uninstalled. Of course, this is not what we would like to do.

    Any help to understand and hopefully fix this issue is much appreciated.

    Thank you

    Tuesday, December 17, 2013 9:56 PM