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Dashboard popup cannot be closed once maximized RRS feed

  • Question

  • We are experiencing randomly some very strange behavior on some of our dashboards.

    Once the dashboard has been maximized, clicking the (X) on the top right of the popup has no effect; even the cursor does not change its shape to a pointer.

    Has any of you experienced the same, found an explanation, found a solution, found a workaround?

    Thanks and regards,

    Frank


    Frank

    Wednesday, January 15, 2014 3:07 PM

Answers

  • Hi,

    Did you check the same dashboard on other clients and other browsers or browser versions? These kind of problems often occur with the incompatibility of browser and CRM rollup.

    Wednesday, January 15, 2014 4:34 PM
    Moderator

All replies

  • Hi,

    Did you check the same dashboard on other clients and other browsers or browser versions? These kind of problems often occur with the incompatibility of browser and CRM rollup.

    Wednesday, January 15, 2014 4:34 PM
    Moderator
  • Difficult to check currently; we're stuck with IE9 because of company's security policies.

    I will check as soon as I can.

    Thanks for the tip.

    Frank


    Frank

    Thursday, January 16, 2014 5:20 AM