Restore a backup. RRS feed

  • Question

  • I have a computer with and AMD processor and when I installed SP3 I could not boot anymore. I have not upgraded to SP3 again. So I reinstalled windows xp pro an all the programs and went to onecare to restore my backup. This function would not work. I have a two computer network. each computer backs up the second drive on the other pc that I added just for this purpose. Now I have the backup files but cannot restore them to the restored computer. I need help to restore these files as they pertain to our screen printing business and all of our art work is in the backup files.

    Ron Taylor

    Friday, January 23, 2009 4:44 PM


  • When you say that the function doesn't work, do you mean that it doesn't do anything or that it fails to find the backup?

    If it is the former, consider reinstalling OneCare and trying again or contacting support.

    If it is the latter, we've found that this is often solved by configuring backup on the PC that you are trying to restore to. Configure it to perform a small backup, selecting the 'what' for a type of file that doesn't exist on the PC in large volume. Point the backup "where" to the Share on the network that you wish to restore From. After the backup completes, run the restore wizard and select the option to restore from another PC as your reinstalled OS is a new PC to then backup process.

    If you continue to have problems, please contact support;


    How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90



    Microsoft MVP Windows Live / Windows Live OneCare Forum Moderator
    Friday, January 23, 2009 5:24 PM