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cannot validate windows 32bit home basic (registry problem ?) RRS feed

  • Question

    • Diagnostic Report (1.9.0027.0):
    • -----------------------------------------
    • Windows Validation Data-->
    • Validation Status: Genuine
    • Validation Code: 0
    • Cached Online Validation Code: N/A, hr = 0x80070426
    • Windows Product Key: *****-*****-4WD8X-M9WM7-CH4CG
    • Windows Product Key Hash: EkdqJZ28Y9zyrh7DU/lHNjTXlQY=
    • Windows Product ID: 89572-OEM-7332166-00096
    • Windows Product ID Type: 2
    • Windows License Type: OEM SLP
    • Windows OS version: 6.0.6002.2.00010300.2.0.002
    • ID: {DA3B9A1D-36A1-4B4C-A08D-3FFB1B7D3CF8}(3)
    • Is Admin: Yes
    • TestCab: 0x0
    • LegitcheckControl ActiveX: N/A, hr = 0x80070002
    • Signed By: N/A, hr = 0x80070002
    • Product Name: Windows Vista (TM) Home Basic
    • Architecture: 0x00000000
    • Build lab: 6002.vistasp2_gdr.101014-0432
    • TTS Error: 
    • Validation Diagnostic: 
    • Resolution Status: N/A
    • Vista WgaER Data-->
    • ThreatID(s): N/A, hr = 0x80070002
    • Version: N/A, hr = 0x80070002
    • Windows XP Notifications Data-->
    • Cached Result: N/A, hr = 0x80070002
    • File Exists: No
    • Version: N/A, hr = 0x80070002
    • WgaTray.exe Signed By: N/A, hr = 0x80070002
    • WgaLogon.dll Signed By: N/A, hr = 0x80070002
    • OGA Notifications Data-->
    • Cached Result: N/A, hr = 0x80070002
    • Version: N/A, hr = 0x80070002
    • OGAExec.exe Signed By: N/A, hr = 0x80070002
    • OGAAddin.dll Signed By: N/A, hr = 0x80070002
    • OGA Data-->
    • Office Status: 109 N/A
    • OGA Version: N/A, 0x80070002
    • Signed By: N/A, hr = 0x80070002
    • Office Diagnostics: FCEE394C-458-80070005_025D1FF3-344-80070005_025D1FF3-229-80070005_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    • Browser Data-->
    • Proxy settings: N/A
    • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    • Default Browser: C:\Users\Scott Edwards\AppData\Local\Google\Chrome\Application\chrome.exe
    • Download signed ActiveX controls: Prompt
    • Download unsigned ActiveX controls: Disabled
    • Run ActiveX controls and plug-ins: Allowed
    • Initialize and script ActiveX controls not marked as safe: Disabled
    • Allow scripting of Internet Explorer Webbrowser control: Disabled
    • Active scripting: Allowed
    • Script ActiveX controls marked as safe for scripting: Allowed
    • File Scan Data-->
    • File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18393], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18393], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18169], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\wininet.dll[8.0.6001.19019], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.19019], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.19019], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18392], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18392], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.19019], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.19019], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18263], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\ieui.dll[8.0.6001.19019], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18362], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
    • File Mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100
    • Other data-->
    • Office Details: <GenuineResults><MachineData><UGUID>{DA3B9A1D-36A1-4B4C-A08D-3FFB1B7D3CF8}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-CH4CG</PKey><PID>89572-OEM-7332166-00096</PID><PIDType>2</PIDType><SID>S-1-5-21-808009211-3281963928-3519080847</SID><SYSTEM/><BIOS/><HWID>11323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    • Spsys.log Content: 0x80070002
    • Licensing Data-->
    • Software Licensing service is not running.
    • Windows Activation Technologies-->
    • N/A
    • HWID Data-->
    • HWID Hash Current: OgAAAAEABAABAAEAAQACAAAABAABAAEAJJR+wdCWurJ4US737NiO5Xh58vS4hhKZnr+sVnK9p64qhQ==
    • OEM Activation 1.0 Data-->
    • N/A
    • OEM Activation 2.0 Data-->
    • BIOS valid for OA 2.0: yes
    • Windows marker version: 0x20000
    • OEMID and OEMTableID Consistent: yes
    • BIOS Information: 
    •   ACPI Table Name OEMID Value OEMTableID Value
    •   APIC DELL   B8K    
    •   FACP DELL   B8K    
    •   HPET DELL   B8K    
    •   BOOT DELL   B8K    
    •   MCFG DELL   B8K    
    •   SSDT DELL st_ex
    •   DUMY DELL   B8K    
    •   SLIC DELL   B8K    

     

    hi can someone please help me with this, i cannot validate my windows software and i have lost my reinstall disk, can some genius put my mind at ease and make sense of this information i have gathered from a windows genuine test i have run. i believe my registry has been corrupt by some free registry software and i have no idea what to do.

    Friday, March 18, 2011 5:46 PM

Answers

  • Hello scott848,

     You will notice that under the "File Scan Data-->" line there are a large number of files that are listed as Mismatched. All those files listed are Critical Vista System files. Normally, when there is one or two Mismatched files, it means that those files have been tampered or corrupted in some way.

     However, in your case the Diagnostic Report is reporting that ALL your Critical Vista System files are Tampered or Corrupted. This is highly unlikely. Whats more likely is that your System Catalog has been tampered or corrupted. The System Catalog stores all the Signatures Hash (think fingerprint) for all the Critical Vista System (and other) files. One of the things that Vista uses the System Catalog for is to identify if a file has been tampered or corupted because if the file had been modified in any way, it's signature hash would not match what is listed in the System Catalog and in that case Vista would flag itself as Non-Genuine.

    I recommend trying the below option to attempt to resolve the issue.

    a. System Scan. The scan will look for bad Windows files and will attempt to repair them, if possible.

    1) Click the Start Button
    2) Type: cmd.exe
    3) Right-click the cmd.exe file and select 'Run as Administrator'
    4) In the CMD window, type: sfc /scannow
    5) Reboot and see if that resolves the issue.


    b. Repairing Windows using System Restore:

    1) Click the Start button
    2) In the Start Search field, type: System Restore and hit “Enter”
    3) Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.
    4) Click the "Next" button.
    5) Reboot and see if that resolves the issue.


    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Microsoft assisted support at one of the below URLs or to reinstall Windows.

    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

     

    Thank you,


    Darin MS
    Friday, March 18, 2011 9:00 PM