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Preferred menthod for communication(CRM 2011) RRS feed

  • Question

  • Hi,

    CRM is having OOB functionality for preferred method of communication. However as per requirement if user doesn't select for preferred method of communication then system should allow user to send mail by default.

    How can we achieve this functionality? What code should I write?

    Thanks

    Monday, October 24, 2011 3:25 PM

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