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How to Handle Spam in the Forums

    General discussion

  • I have decided moderators should not delete spam in the forums. Instead, we should report one of the posts by the spammer as abusive to alert the forum administrators. Anyone, not just moderators, can do this. But if we delete the posts, we remove the evidence. We can remove the posts in the forums we moderate, but only the forum administrators can ban the spammers and delete all of their posts in all forums in bulk.

    The forum administrators (fissues) have informed me that we only need to report one of a spammers posts abusive. If the posts are not gone in a day or two, then we can report another post abusive. If the posts still remain, I suggest we copy a link to the spam user profile and email it to fissues. Then the forum administrators can do their work. When a user is banned, all of their posts in all forums are automatically deleted in bulk.


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Thursday, August 11, 2016 3:31 PM
    Moderator

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