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  • Question

  • I'm told that my subscription will expire in 6days. When I click on subscribe it won't except my passwor. Everywhere else it does but in the subscribe section. I guess I'll go back to my old virus protector.
    Tuesday, December 25, 2007 12:57 AM

Answers

  • Sign in at http://billing.microsoft.com and renew from there. Are you pasting your password into the dialog from OneCare? Is your password longer than 8 characters or does it contain characters other than letters and numbers? If yes to any of these three, that may explain why you are unable to proceed with renewal from the link in OneCare.

    -steve

     

    Tuesday, December 25, 2007 7:22 PM
    Moderator