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I have a legal copy of XP Pro and don't want to pay again. (OEM Version) RRS feed

  • Question

  • I did a clean install to get rid of some of the internet *** that was on my Kids computer.  The machine was running slow and this fixed the problem a few other times.  After the reinstall I could not get past the WGA test!  This has passed before when I did other clean installs on this machine. 

    I spent and hour and twenty minutes on the phone with the tech support lady.  She had me run every possible diagnostics test that Microsoft had to offer.  At the end she told me that she could not help me because it was an OEM copy.  She said that the software had been installed too many times and had been blocked by the OEM.  It is my software.  I should have the right to install it as many times as I want as long as I am within the license agreement.

    The store that I bought the copy of XP from is no longer in business.  The few OEM's that Microsoft lists are not even close to the store name that I bough my copy from.  Is Microsoft promoting Mac's???  I haven't heard of this many problems with their software!  Why buy Vista, when latest upgrades to XP cause this kind of a problem?

    Microsoft, WGA has to go, or your customers will!!!

    Wednesday, February 14, 2007 1:03 AM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:  
    http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Wednesday, February 14, 2007 1:20 AM
    Moderator