Any hope for a fix for the Photo Story Lumia 950 and 950 XL Black Screen with music bug? RRS feed

  • Question

  • The Lumia 950 and 950 XL are almost a year old, and there still is no fix for the many loyal Lumia owners that have the black screen with music issue. This is the issue where the video is just a black screen with the music.

    I bought this phone because of the amazing camera and I would love to make a video with Photo Story.  I find that Window 10 Mobile has a lot of potential and I really hope Microsoft have success in this market. Sadly, the complete lack of support is not a good sign.  I had a software issue with my old Nexus and Google had a software developer contact me, debug the app on my nexus, and then release a fix.  Microsoft is a black hole when it comes to mobile support.  I know you can do it, I've had great support for the Xbox One. Please start supporting mobile.

    Thursday, November 10, 2016 3:40 AM