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  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
    Windows Product ID: 00371-868-0000007-85217
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {380028DB-10BA-408A-841E-FC8E7F74D7BC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{380028DB-10BA-408A-841E-FC8E7F74D7BC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85217</PID><PIDType>1</PIDType><SID>S-1-5-21-2016999816-2113963770-2024655067</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 7010</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="7"/><Date>20120731000000.000000+000</Date></BIOS><HWID>4CBD3C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-868-000000-03-4105-7601.0000-0692014
    Installation ID: 019351688564509664331062535874452921788576985863900505
    Partial Product Key: GPDD4
    License Status: Notification
    Notification Reason: 0xC004F056.
    Remaining Windows rearm count: 0
    Trusted time: 10/30/2016 6:48:08 PM
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:30:2016 16:10
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GEAtdKXcvtWMtTcFsZydMj1lmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    CBX3  
      FACP   DELL    CBX3  
      HPET   DELL    CBX3  
      MCFG   DELL    CBX3  
      ASF!   INTEL    HCG
      SSDT   SataRe  SataTabl
      SSDT   SataRe  SataTabl
      SSDT   SataRe  SataTabl
      DMAR   INTEL   SNB
      SLIC   DELL    CBX3  

    Monday, October 31, 2016 12:53 AM

Answers

All replies

  • Please review: Configuring KMS Clients

    Carey Frisch

    Monday, October 31, 2016 1:51 AM
    Moderator
  • I have reviewed that and it makes no sense to me at all, apologies.

    This is a computer I purchased and used as a work computer. When I upgraded my work computer I brought this one home to use personally and have been getting regular pop ups ever since saying that my copy of windows may not be genuine/cannot be authenticated. I have the product key and everything, I just want to know how to authenticate my version of windows.

    Reviewing that section doesn't help me understand what it is I need to do to accomplish that.

    Please advise on the best steps for me to take.

    Thank you.

    Tuesday, November 1, 2016 12:50 AM
  • I have reviewed that and it makes no sense to me at all, apologies.

    This is a computer I purchased and used as a work computer. When I upgraded my work computer I brought this one home to use personally and have been getting regular pop ups ever since saying that my copy of windows may not be genuine/cannot be authenticated. I have the product key and everything, I just want to know how to authenticate my version of windows.

    Reviewing that section doesn't help me understand what it is I need to do to accomplish that.

    Please advise on the best steps for me to take.

    Thank you.

    Check that, I sorted it, all good.

    Thanks

    Tuesday, November 1, 2016 1:04 AM