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Order Product Searching for Products Issue RRS feed

  • Question

  • I am having an issue in CRM orders when trying to select products from the Lookup View Parent Price list. When I search for a product and select it I am getting an error when I go to select the units. I noticed if I click on the product name it opens an New Product Window instead of the view of the current product. If I do not use the search functionality and just select the product by scrolling through the pages I do not get this behavior.

    This is the error I get if I use the search to select the product then tab to units, enter each and tab to quantity. If I click the units lookup button I get a window that says error....

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.FormatException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #76B90B23Detail:
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
      <ErrorCode>-2147220970</ErrorCode>
      <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
      <Message>System.FormatException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #76B90B23</Message>
      <Timestamp>2016-04-19T22:48:55.3202764Z</Timestamp>
      <InnerFault i:nil="true" />
      <TraceText i:nil="true" />
    </OrganizationServiceFault>

    Tuesday, April 19, 2016 10:55 PM