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havein trouble with backin up my files RRS feed

  • Question

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    hello iam haveing trouble with backing up my files yesterday i bought new blank cd-r disc and every1 that i have used r no good and the brand is maxell 1s so please tell me what iam doing wrong

     

     

                                                                           thanku one.mohr

    Tuesday, November 11, 2008 2:28 PM

Answers

  • Hello, one.mohr.

    Do you have any other CD burning software installed? In particular, are you using Nero or Roxio and have their Packet Writing software installed? In Nero that would be InCD and in Roxio it is DirectCD. If either of these or similar programs are running on the PC (they watch the CD drive and offer to format the disc so that you can copy files to and from the discs as if it were a hard disk or floppy drive), there may be a conflict. The problem may also be due to a bad install of the burning component of OneCare, so I recommend that you contact support for help.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

    Tuesday, November 11, 2008 8:00 PM
    Moderator