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not genuine windows xp home? should be. RRS feed

  • Question

  • I thought I had done windows update just fine before and that WGA was installed.  what happened?

    this is my mother's laptop.  we had to replace the hard drive (5 years old) and replace the wireless card (it died) and reinstall the OS.  when I was working with an mp3 player, and installing Windows Media Player, it said that I wasn't running genuine Windows for some reason.  I don't think I ever got the chance to activate, and I don't know how to if I didn't.  there are no "activate" icons.  is there an EXE I need to run with parameters from the cmd shell?

    this is a compaq presario v2030us.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Validation Control not Installed
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ
    Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=
    Windows Product ID: 76477-OEM-2111907-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {4E223C87-166B-4D63-8DBA-FF4BD985EFEC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Small Business Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4E223C87-166B-4D63-8DBA-FF4BD985EFEC}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>76477-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-1482476501-790525478-725345543</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V2000 (PM064UA#ABA)      </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.23    </Version><SMBIOSVersion major="2" minor="31"/><Date>20060315000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>314C3107018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91CA0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business Edition 2003</Name><Ver>11</Ver><Val>727126B3D50D5F3</Val><Hash>JitIbTgYdT8dFdTKdT+medF0Rxw=</Hash><Pid>70160-761-5017177-56187</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 9E7C:Compaq Computer Corporation|14559:Compaq Computer Corporation|14559:Compaq Computer Corporation|9E7C:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

    OEM Activation 2.0 Data-->
    N/A

    Wednesday, July 14, 2010 9:40 PM

Answers

  • Hello Jim Michaels,

    Please run the diagnostic at this page:  http://www.microsoft.com/genuine/diag/default.aspx?

    Let us know what happens.....


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 15, 2010 3:26 PM

All replies

  • Hello Jim Michaels,

    The report is telling us that this is an OEM SLP installation of XP Home on a Compaq Presario V2000 computer, using the Compaq OEM SLP product key, which is just as it should be.

    The report is also showing that no WGA or OGA files have been installed.

    What happens when you click Start>Run, then enter this into the Run command and click OK?

    oobe/msoobe.exe /a


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Wednesday, July 14, 2010 10:24 PM
  • Windows is already activated. click OK to exit.
    Thursday, July 15, 2010 6:17 AM
  • Hello Jim Michaels,

    Please run the diagnostic at this page:  http://www.microsoft.com/genuine/diag/default.aspx?

    Let us know what happens.....


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 15, 2010 3:26 PM
  • it worked.  and windows is validated.

     

    I don't know why, but I can't see my cursor here.  frustrating, and it's a new installation of windows. somebody fix this web site.  but that hasn't stopped me much before.

     

    something odd about the windows media player 11 installation (which was the original program to mess up during installation) -you know how the program puts in all those sample media files?  well, those aren't there.  I wonder what's going on.

     

    ahh, now I have my cursor back.  flaky program after clicking EDIT.

    Monday, July 19, 2010 1:28 AM
  • Hello Jim Michaels,

    Could you please post a fresh mgadiag report so we can give it one final check?  Thanx!


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, July 19, 2010 1:30 AM